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Customer Service Manager

2 weeks ago

Brampton, Canada TIO AUTO PARTS INC. Full time

Education: College/CEGEP
- Experience: 5 years or more
**Tasks**:

- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve problems that arise, such as customer complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
- Recruit, hire and supervise staff and/or volunteers
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
**Health benefits**:

- Health care plan
**Financial benefits**:

- Pension plan
**Other benefits**:

- Free parking available
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week