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Customer Service Manager

3 weeks ago

Brampton, Canada TIO AUTO PARTS INC. Full time

Education:

- Expérience:

- **Education**:

- College/CEGEP
- ** Tasks**:

- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
- Plan, organize, direct, control and evaluate daily operations
- ** Experience**:

- 5 years or more
- ** Health benefits**:

- Health care plan
- ** Financial benefits**:

- Pension plan
- ** Other benefits**:

- Free parking available
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week