Eap Clinical Counselor

What Makes WPO Unique

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. We consider professional development to be part of our overall employee wellbeing strategy. Which is why we offer training reimbursement, a stipend for clinical supervision, a mentorship program, leadership development, and ongoing clinical training.

**Want to learn more about what its really like to be a counselor at WPO?**

Current Opportunity

It’s difficult to describe an average day for our counselors, as each caller presents with a unique set of challenges, and it would be from your clinical conversation that would help each person navigate a way forward. The majority of the day is spent, providing in-the-moment support, assessing for suitability of short-term counselling, engaging in crisis management, and always working collaboratively with the caller on what will be the best treatment plan going forward. As part of WPO’s commitment to a holistic approach to care, you will regularly connect clients to external resources or within WPO. You will definitely never be bored working in WPO’s fast-paced environment.

**Responsibilities include**:

- Providing Single Session Therapy
- Assessing clients for suitability for short-term counseling
- Collaboratively developing clear and concise treatment plans for clients
- Providing clear clinical documentation in our case management system
- Assessing and managing high risk calls and working closely with individuals at risk.

**Requirements**:
To be successful in this role, you need to possess a genuine curiosity in people from all ages, cultures, and backgrounds with the clinical skills to engage and listen while providing clinical interventions such as CBT, solution-focused and Motivational Interviewing techniques. Given the range of populations we support, you need to be comfortable working with individuals presenting with high-risk behavior, complex mental health issues and situation of crisis. We provide support 24/7 and thus, our team works in the morning, afternoon, evening and overnight, however, shifts are always consistent.

Professional qualifications required as follows:

- Fluent in French or Arabic is highly preferred
- Social Worker or Counsellor with accompanying Master’s degree is required.
- Experience in crisis support, CBT, solution-focused therapy and/or mindfulness-based techniques are an asset.
- Training in mindfulness or solution-focused counselling an asset.
- Ability to work evening and weekend shifts. [Tuesday to Saturday 3:30PM to 12AM EST]
- Licensure or clinical certification not a requirement however, WPO is very supportive of helping employees obtain licensure/certification.

The community of global counselors and clinical management at WPO is very supportive of one another. If you hold the ability to engage with people from all corners of the world in a warm and empathic approach while guiding them through difficult times, this is the role for you

**Benefits**:

- Access to EAP benefits and all WPO services offered including life coaching, wellness coaching, and work-life support.
- Remote work
- Monthly clinical supervision
- Clinical trainings within the team on topics that we encounter from the populations we support.
- Access to professional monthly clinical development webinars & professional development workshops to assist with CEUs.
- Gym reimbursement
- Wellness rewards
- Training Reimbursement