Office Coordinator

**Office Coordinator**

**GENERAL**

The Fraser River Funeral Home (the FRFH) is governed by the Fraser River Community Crematorium Society (the FRCCS). The FRCCS is a member based non-profit, compassionate society. The Office Coordinator will provide Reception, Administrative Support, and Office Coordination for the organization. At FRFH, our primary focus is on assisting the family to deal with the loss of a loved one with compassion, dignity, and trust.
- At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the deceased and the profession.
- Work with leading experts in the funeral and cemetery profession.

**FRFH MISSION**

Serving multi-faith families and their loved ones with respect, compassion, and dignity with a personalized service and support by a caring team to guide families through their difficult journey while offering humanitarian relief to who cannot afford a proper funeral or cremation.

**ESSENTIAL FUNCTIONS**

Reporting to the General Manager, the Office Coordinator will undertake a variety of day-to-day office and clerical tasks. You will be an integral part of the team in ensuring that our office operations run smoothly and are successful in supporting other business activities. However, the incumbent may also be required to provide administrative and clerical support to the executive team, the board of directors. An excellent office coordinator is, above all, an organized and competent professional with phenomenal communication skills. You will be comfortable dealing with people and able to carry out administrative duties with accuracy and speed.

The goal is to ensure that the office operations are efficient and add maximum value to the organization.
- Be the point of contact of the office and work closely with all staff, stakeholders, and external parties.
- Oversee office administration including office supplies and inventory, office maintenance, petty cash, and assist in vendor relationship management.
- Maintain a safe and clean reception area and office areas by complying with procedures, rules, and regulations.
- Follow office workflow procedures to ensure maximum efficiency, maintaining files and records with effective filing systems (SharePoint).
- Perform basic bookkeeping activities, update the accounting system, create reports, and take meeting minutes.
- Manage incoming and outgoing parcels and inventory of shipments.
- Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
- Balance corporate credit card and cash expense reports
- Must be comfortable communicating with executives and board of directors.
- Must be able to multi-task and keep up with a fast-paced environment, strong communication and interpersonal skills, strong problem-solving and highly organized.
- Demonstrate the ability to take initiative, anticipate needs and exercise independent/sound judgment.
- Practice complete confidentiality even amongst colleagues. Manage sensitive matters with a high level of confidentiality and discretion.
- Highly motivated, exceptionally strong work ethic, attention to detail and fully capable of working with high demands and tight timelines while keeping a calm profile.
- Contributes to team effort by accomplishing related results as needed, backup support as needed for funeral services and activities.
- Support management on achieving company budget.
- Physical work may be required time to time dependent on staffing, and demand of the business.

**EDUCATION & EXPERIENCE**
- Two years directly related experience as an office coordinator, administrative or in a similar role.
- Fluency in English
- Punjabi language an asset.
- Must have at least some Post Secondary education in related field or certification in office admin.
- Knowledge of basic bookkeeping principles, accounting background and familiar with accounting software systems (i.e., QuickBooks or Sage).
- Experienced using office management systems with proficiency in Microsoft Office 365: Word, Outlook, Excel, and SharePoint storage system.
- Excellent communication, teamwork, and interpersonal skills.
- Ability to work in a fast-paced and frequently changing environment.
- Demonstrated initiative and ability to work independently with limited supervision.
- Proven ability to organize multiple responsibilities simultaneously while ensuring accuracy and timely completion of each.
- Ability to exercise good judgement.

**PHYSICAL DEMANDS AND WORK ENVIRONMENT**

The physical demands described here are representative of those that must be met by an employee to successfully support the activities of the work when required.
- The duties associated with this position are generally performed in an indoor setting with extreme temperatures, dust, fumes and work around heavy equipment and noise.
- Equipment used to perform the essential function of this pos