Product Manager

Welcome to Pinnacle, the ultimate destination for sports enthusiasts seeking an exhilarating sportsbook and gaming experience Established in 1998, we have solidified our position as one of the globe's foremost licensed online gaming companies. With our cutting-edge offerings, we guarantee an electrifying experience that will keep you on the edge of your seat.

Pinnacle invites you to join our team and become an instrumental figure in the exciting realm of sports betting. Our vibrant team is fueled by passion and driven by innovation, working together to redefine the landscape of sports betting and gaming. Together, we constantly strive to surpass limitations and deliver unparalleled experiences to sports enthusiasts worldwide. Prepare yourself for a thrilling journey and discover sports in an entirely new dimension with Pinnacle

We are currently looking for a **Product Manager - Mobile Application** to join our team. This will be a **Hybrid** position (office located in North York, Ontario)

**Direct Report**: Head of Operational Delivery

**Job Purpose**
This is a brilliant and rewarding opportunity to join a fast-paced Product team that is creating new and interesting ways for our customers to engage online with our product offering.

**Essential Job Functions / Main Duties & Responsibilities**
- Collaborate with cross-functional teams, including marketing, operations, customer support, legal, compliance, and technology, to prioritize features, build consensus, and coordinate timelines to ensure successful execution.
- Work with the internal insights team to conduct market research that identifies user needs, market trends, and the competitive landscape to inform key product decisions.
- Define the product roadmap, prioritize features, and create detailed product requirements based on customer feedback, business requirements, and technical feasibility.
- Manage app store submissions (App Store and Google Play), including new versions / builds.
- Champion user-centered design principles and work closely with UX/UI designers to deliver intuitive and engaging user experiences.
- Facilitate agile development processes, including sprint planning, backlog management, and scrum meetings, to ensure timely and iterative delivery of product features.
- Engage with stakeholders, including senior management, to provide regular updates on product progress, gather feedback, and manage expectations.
- Plan and execute successful product launches, including marketing campaigns, user onboarding strategies, and post-launch support, to drive user adoption and meet business objectives.
- Monitor user feedback, track industry trends, and identify opportunities for product enhancements and new features to maintain a competitive edge in the market.

**Skills & Qualifications**:

- Strong understanding of mobile app development processes, including iOS and Android platforms, app stores, and related technologies.
- Excellent analytical skills with the ability to interpret data and performance metrics to drive insights and optimize performance.
- Strong project management skills with the ability to prioritize and manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders at various levels.
- Detail-oriented and results-driven mindset.
- Ability to work independently and adapt to a fast-paced and dynamic environment.
- Strong problem-solving skills and the ability to think critically and strategically.
- Knowledge of responsible gaming practices and player protection policies.
- Fluency in English (both written and spoken). Additional languages may be a plus.

**Knowledge & Experience**
- 5+ years’ experience in a product management role
- Proven experience in developing a product strategy and effectively managing roadmaps.
- Deep understanding of strategy development, consumer insights, and process mapping
- Experience with software product development methodologies, including Waterfall and Agile (e.g., Scrum).
- Bachelor’s degree in a related discipline.
- iGaming experience is preferred.

**Salary**: From $100,000.00 per year

**Benefits**:

- Extended health care
- Life insurance
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Toronto, ON