Guest Services

2 weeks ago


Courtenay, Canada Mount Washington Pacific, ULC Full time

**Location**: Mount Washington Alpine Resort, 1 Strathcona Parkway, Mount Washington, BC, Canada **Employment Type**: Year round variable hours **Reports To**: Season Pass Supervisor Job summary: Are you a "people-person" with a passion for mountain life? Join our team Mount Washington Alpine Resort is hiring a Guest Services & Season Pass Agent for the summer and winter season. Working with our Season Pass team, you will assist our guests and pass holders with registration and questions, and maintain databases. **We offer great benefits**Season’s pass, retail discounts and more. **Responsibilities**: - Operate an assigned point-of-sale location in a friendly, informative and timely manner. - Make changes and take payments from guests. - Organize preset information and enter data. - Liaise with related teams, including Bradley Sales, Lift Operations, and Nordic. - Administrative transactions. - Perform other related duties as required. **Preferred Experience & Qualifications**: - Demonstrated proficiency with point-of-sale systems and Microsoft Office (Excel, Word, Outlook) - Quick to learn and willing to take initiative. - Excellent phone manners. - Aptitude for guest services. - Experience managing cash and sales. **To Apply**:



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