Counter Service Representative

2 weeks ago

Stratford, Canada Core Fuels Ltd. Full time

**Job Title: Counter Service Representative**

**Location**:Stratford, Ontario

**Rate**: $19-22/hour

**Main Purpose of the Job**:
Greet customers at front counter, provide customer service in person and on the phone. Assist customers with fuel, propane and lube purchases and take payments

**Reports to**:Service Manager and Branch Manager

**Duties and Responsibilities**:

- Greet customers at front counter
- Second person to answer phone calls.
- Sell lubes and accept payments
- Assist customers by filling propane cylinders and ensuring safety.
- Assist customers with cardlock issues at fuel pumps.
- Invoicing customers using Powerware.
- Organize and put away orders for lube shop.
- Stock shelves.
- Perform inventory of lubes and equipment.
- May perform some backup to other staff by delivering propane cylinders, lubes and oil drums to customers.
- Other duties as assigned.

**Qualifications**:
Clear driver’s license check: G license

Multitasking

Good customer service skills

Previous experience working with a computer required.

Forklift licence is beneficial (or willingness to be trained).

Willingness to be trained on: Transportation of Dangerous Goods certification, WHMIS training, Cylinder filling license and Propane Pump Attendant certificate.

**Working Conditions**:
Must be able to sit, stand

Ability to lift 45 lbs.

Demonstrate excellent customer service skills.

**Benefits**:
Medical, Dental, Vision, and Out of Province Travel Insurance Benefits following probation.

Life Insurance and Long-Term Disability available

Uniform allowance or uniform service available

Work boot allowance

Work phone or payment towards personal cell phone

PPE provided

RRSP matching program

Bonus program for years of service

Employee events

Two paid medical leave days/year.

**Job Types**: Full-time, Permanent

Pay: $19.00-$22.00 per hour

Expected hours: 45 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Stratford, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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