Current jobs related to Customer Service Representative - Stratford - EMCO Corporation
-
Customer Service Representative
6 days ago
Stratford, Canada UPLevel Full time**Who We Are**: We've been nominated for Canada's Most Admired Corporate Cultures, shortlisted for Canada’s Top 100 Employers, in business for more than 50 years and Employee Experience is a very special focus for us. Our average staff tenure at our head office is 8.9 years and we truly care for and appreciate our work family. Come See! **Who Are We...
-
Customer Service Representative
2 weeks ago
Stratford, Canada The Butcher the Baker Full time**The Butcher and The Baker is Hiring!** **Customer Service Representative** We are looking for a motivated and dedicated person to join our team. If you are adaptable, a quick learner, and passionate about excellent customer service, we want to hear from you! **Key Responsibilities**: - Adapt to the changing needs of the store and demonstrate...
-
Customer Service Representative
2 weeks ago
Stratford, Canada St. John Ambulance Full time**St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Canadians through training and community service. We are currently seeking a confident, energetic Customer Service Representative to join our Midwestern Ontario Region.** **Responsibilities**: - Handle inbound and outbound customer...
-
Customer Service Representative
2 weeks ago
Stratford, Ontario, Canada BMO Full time $34,750 - $44,900Application Deadline:01/04/2026Address:73 Downie Street Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...
-
Customer Service Representative
2 days ago
Stratford, Canada BMO Financial Group Full time73 Downie Street Stratford Ontario,N5A 1W8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
1 week ago
Stratford, Canada The Gentle Rain Full timeThe responsibilities of this job is to be able to assist with receiving orders, organizing and stocking grocery/dairy/bulk (lifting heavy boxes/bags an asset); cashier skills an asset but not necessary (training will be done); The person we hire will be required to possibly work every other Saturday (we are closed on Sunday), some 4 hour morning shifts and...
-
Customer Care Representative
2 weeks ago
Stratford, Ontario, Canada Information Services Corporation ISC Full timeCompany NameCredit Risk Management Canada Ltd.Location: Stratford OR Etobicoke ONStatus: Temporary, Full-time opportunity for up to 12 monthsJob Close Date: December 10, 2025We areUPLevel,a supporting business provider that delivers services of customer care, member care, financial care, collateral management, and growth care which provides outbound support,...
-
Customer Service Representative
23 hours ago
Stratford, ON, Canada BMO Full time €34,750 - €44,900Application Deadline:01/04/2026Address:73 Downie StreetJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various...
-
Customer Service Representative
20 hours ago
Stratford, ON, Canada BMO Full time €34,750 - €44,900Application Deadline:01/04/2026Address:73 Downie StreetJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various...
-
Csr (Customer Service Representative)
5 days ago
Stratford, Canada The Little Prince Cine-Lounge & Micro-Cinema Full timePeople skills are a must. Must be great with children and adults. Must also be able to work both independently and as part of a team. Attention to detail is nessasary. Ability to show initiative and follow instructions. Must be able to lift 35 pounds and handle stairs. Smart serve and movie knowlege are an asset. Computer skills and ability to think on your...
Customer Service Representative
2 weeks ago
Company Description
With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.
At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.
We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.
**Job Description**:
**Additional duties will include**:
- Research product for customers and provide recommendations on our assortment of product
- Grow and retain established customer base and develop new business for the Profit Centre
- Follow up on backorders with vendors and provide customers accurate delivery dates
- Send and follow-up with request for quotes to vendors
- Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures
- Support Counter Sales and Outside Sales activities as part of the team
- Resolve issues related to customer orders in accordance with our policies and procedures (SPIs)
- Perform other tasks as requested by the Profit Centre Manager
**Qualifications**:
- Grade 12 diploma or equivalent; College and/or University degree an asset
- A minimum of 1 year of experience with customer service or counter sales
- Outstanding customer service and verbal communication skills
- Excellent relationship building skills with customers, vendors, and teammates
- Ability to identify customer needs, provide profitable solutions and close the sale
- Ability to learn and operate the applicable software system used to process orders
- Able to work in a fast-paced environment while handling multiple tasks
- Intermediate math skills
- Able to learn how to operate material handling equipment
**Preferred Skills**:
- Previous experience with or knowledge of products sold at the Profit Centre
- Experience using Trend, M3, Eclipse, Word, Excel, and Outlook
Additional Information
**Why Join Our Team?**
EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way
**In addition, we will offer you**:
- Great mentors and on-the-job training
- Growth potential with competitive salary, benefits, and profit sharing
- A career with a solid, stable company with strong core values
- Participation in our pension plan with employer contributions
- Work-life balance and flex time
