Full-time Family Services Manager

2 weeks ago

Winnipeg, Canada Ronald McDonald House Charities Manitoba Full time

Ronald McDonald House Charities (RMHC) Manitoba supports the health and well-being of children receiving medical care by providing essential services and a home away from home for their families. Our programs include Ronald McDonald House, which provides accommodations for out-of-town families, and Ronald McDonald Family Room, a place of respite for both Winnipeg and rural Manitoba families inside HSC Children’s Hospital.

**Shift times are Monday-Friday, 8 a.m. - 4 p.m. Occasional evenings and weekends as required. Takes on-call responsibility as scheduled or as needed.**

As a key member of the RMHC Manitoba management team, the Family Services Manager works under the direction of the Senior Family Services Manager to assist with management of the House program’s family services. The Family Services Manager is responsible for managing the Weekend Family Services Coordinator and associates to ensure a welcoming and inclusive home away from home for families seeking the services and supports of RMHC Manitoba’s House program. The Family Services Manager works closely with hospital partners, system family services colleagues, and community organizations. The Family Services Manager’s mandate is to assist the Senior FS Manager to manage House family services harmoniously and work collaboratively with other program managers to maintain the highest standards of organizational and mission delivery excellence.

**General Responsibilities**:

- Work under the direction and guidance of the Senior FS Manager
- Ensure referral and admission procedures follow House policies and standards
- Maintain highest level of family service mission delivery by providing support and resources to families
- Liaise hospital partner referral sources and manage external resources
- Recruit and train staff for House Family Services coverage as needed
- Ensure staff have effective and strategic input in regards to performance plans and evaluations
- Engage and motivate Family Services volunteers
- Work effectively and collaboratively with all other departments
- Other duties as assigned

**Skills and Qualifications**:

- Passion for the mission of Ronald McDonald House Charities Manitoba
- Knowledge of non-profit sector
- Knowledge of pediatric health and family centered care an asset
- Knowledge of legislation on employment standards, occupational health and safely, and human rights
- Highly proficient computer skills, including Word and Excel
- Knowledge of client management system an asset
- Excellent analytical and abstract reasoning skills
- Strong interpersonal and organizational skills, ability to work independently and as part of a team
- Attention to detail
- Positive attitude coupled with care and compassion

Salary Range: $50,000 - $60,000 annually

Thank you for your interest in RMHC Manitoba. All qualified applicants will be considered. However, only those selected for an interview will be contacted. No telephone calls please.

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call

Work Location: In person

Application deadline: 2025-01-10

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