Team Lead
5 days ago
**Overview**
**Duties**
- Supervise and motivate team members to achieve sales goals and maintain high customer satisfaction standards
- Coordinate daily store operations, including merchandising, inventory management, and POS transactions
- Recruit, interview, and onboard new staff members to build a strong team
- Manage payroll processing, scheduling, and training & development initiatives for staff
- Oversee pricing strategies, promotional activities, and marketing efforts to maximize sales performance
- Handle customer inquiries and resolve issues promptly with professionalism and courtesy
- Monitor sales performance and prepare reports for management review
- Ensure compliance with company policies, safety regulations, and store procedures
- Conduct regular team meetings to communicate updates, set expectations, and foster a positive work environment
**Requirements**:
- Proven experience in supervising or managing retail teams with strong leadership skills
- Excellent communication skills; bilingual or multilingual abilities are a plus
- Proficiency in merchandising, POS systems, cash handling, and bookkeeping
- Strong organizational skills with the ability to manage time effectively in a fast-paced environment
- Experience in recruiting, training & development, and performance management
- Knowledge of sales management, marketing strategies, and store management principles
- Ability to negotiate effectively with vendors and customers
- Skilled in budgeting, pricing strategies, and inventory control
- Demonstrated ability to handle administrative tasks such as payroll processing and record keeping
- Exceptional customer service skills with professional phone etiquette
- Leadership qualities including motivation, problem-solving, and decision-making abilities
- Prior experience in retail sales or retail management is highly desirable
This role provides an excellent platform for individuals passionate about retail leadership to develop their career while making a significant impact on the store’s success.
**Job Types**: Full-time, Part-time
Pay: $17.68-$26.00 per hour
Expected hours: 25 - 40 per week
Work Location: In person
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