Clinician Leader

Ambulatory Clinical Services

Pamela & Paul Austin Centre for Neurology & Behaviour Support has an opportunity for a

**CLINICIAN LEADER, PERMANENT FULL TIME**

OPSEU 583 Hourly Pay Rate: $48.64 - $52.82

Baycrest offers a range of specialist ambulatory services with a focus on dementia, memory care and neurological disorders. This Clinician Leader position will support the **Virtual Behaviour Medicine Program (VBM) **within the Pamela & Paul Austin Centre for Neurology & Behaviour Support. The VBM program is an innovative care model focused on improving the care of persons with severe, unmanageable behavioral psychiatric symptoms of dementia (BPSD). The Clinician Leader reports directly to the Clinical Manager-Austin Centre-VBM. The Clinician leader role is an expanded role with leadership and operational responsibilities for the VBM program. The Clinician Leader will support the Clinical VBM team to navigate case specific care needs, identify care and process gaps, identify and link to solutions and resources to support the VBM clinical and admin team to meet the needs of the patients within the VBM active care pipeline. This job requires system thinking and knowledge of how the VBM model provides value - added dementia care within the health system and contributes to expansion of the VBM model as an innovative approach to the management of person centered complex BPSD.

**Responsibilities include but are not limited to**:

- Provides clinical operational leadership support to the VBM program focusing on optimizing care delivery on specific cases and on the VBM active patient population as a whole
- Collaborates with the VBM care team, client, care partners, and the client’s circle of care in the provision of VBM services to optimize care co-ordination and provides advice, recommendations and solutions on the most complex cases
- Maintains and monitors VBM data collection and reporting on a number of accountability measures.
- Escalates issues to the Clinical Manager as appropriate
- Acts as a clinician leader working between VBM clinical team, In-patient behavioural neurology unit (4W), TBSU, LTC, Acute Care and Community Care partners
- Leads the VBM Team Case Review meetings
- Monitors and reports weekly on VBM Wait times, number of referrals, maintains the VBM Priority Wait List for Admission to 4W and other data requested by the Clinical Manager
- Assists clinical manager in VBM program development and preparation of data reports for review and submission
- Identifies opportunities and takes leadership role to establish linkages with partnering organizations to promote and advance the VBM program and model
- Coordinates and ensures the effective use of resources to meet client needs.
- Participates in relevant education and research activities and performs duties consistent with the job classification, as required
- Oversees the processes for scheduling of VBM appointments to ensure efficient use of team resources and excellent patient, caregiver and care partner experience of care within the VBM model
- Reviews complex referrals in collaboration with VBM-BSO Intake Office Clinical Navigator
- Supports complex transitions as needed from VBM to In-patient Behavioural Neurology Unit, LTC, Acute Care and Community settings

**Qualifications include but are not limited to**:

- Completion of a Master’s degree program in a healthcare profession
- Current registration/licensure in good standing as required by a professional body
- Minimum three (3) years related experience in geriatrics, behavioural neurology, memory and brain health, community-based seniors care and behavioural management
- Experience/familiarity with Resident Assessment Instrument—Home Care© (RAI-HC) and behavioural, cognitive, psychosocial, and environmental assessments relating to responsive behaviours
- Demonstrated expertise and knowledge of working with individuals with various types of dementia, delirium, and those with acute behavioural change
- Demonstrated competence in the use of standard psychogeriatric assessment tools and behavioural support management approaches
- Demonstrated excellent clinical-reasoning, critical thinking and problem-solving skills
- Training in or knowledge of Gentle Persuasive Approach (GPA), P.I.E.C.E.S. U-First, Montessori Approach
- Effective assessment, intervention, client centered and collaborative care planning skills
- Experience providing caregiver education, support and counselling relating to caring for a person with responsive behaviours
- Demonstrated experience working collaboratively with primary care and specialists in the care of older adults with responsive behaviours
- Ability and willingness to travel within the Toronto LHIN area if needed
- Proficient computer skills (Microsoft Office Suite) and the use electronic communication devices and software pertaining to risk management and RAI documentation
- Demonstrated knowledge and experience in providing virtual healthcare, use