Manager, Accounts Receivables

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

Protect the accounts receivable assets for the corporation and optimize cash flows from accounts receivable.

This position is responsible for:

- Control of the credit granting functions and investigation and approval of all credit arrangements of the corporation.
- Oversight for collection, servicing, billing and payment activities for all commercial accounts.
- Responsible for the integrity of the accounts receivable systems and interfaces with other systems that feed billing information into accounts receivable, such as maintenance, interline and other airline billings (Trax, SIS, etc.)
- Assist in the maintenance, ongoing operation and improvement of PeopleSoft Accounts Receivable module by identifying system enhancement opportunities, reviewing change requests and overseeing the implementation of system changes required either from regulatory, technology or enhancement needs.**Responsibilities**:

- Manage and administer credit allowance and terms for prospective customers. Establish and negotiate exceptions and changes to policy as required.
- Responsible for the continuance, suspension or cancellation of credit to commercial customers, and the negotiation of special payment arrangements, as required.
- Establish collection and other measures and achieve receivables management targets for aged balances.
- Direct and control accounts referred to a third party for collections. Approve write-off of defaulted accounts and credit charges.
Oversee the processing function of customers inquiries relating to adjustments, account reconciliation, claims and complaints.
- Monitor allowance for doubtful accounts, adjusting as required to ensure allowance is in line with losses and that any risk is mitigated.
- Build and nurture successful relationships with Air Canada business unit leads and suppliers and act as trusted advisor on billing and collection issues for the Corporation.
- Develop procedures and documentation for international offices requesting billing transactions. Ensure these procedures are followed and provide support when needed.
- Review industry trends and provide recommendations on changing technological advances as they affect the efficiency and productivity of Accounts Receivable systems.
- Accountable for all systems documentation, procedures and set up of any system related to Accounts Receivable and billings (example: PeopleSoft & IATA database)
- Ensure protection of the confidential nature of credit and other information for all customers.
- Identify and support the development of ad-hoc queries and creating reports or data extracts required by system users and management (PS, TD)
- Effectively manage Accounts Receivable staff, providing leadership and training to ensure a high degree of accuracy and productivity.
- Responsible for internal controls, documentation and updates for support and implementation of internal and external audit and control recommendations, including 52-109 review.**Qualifications**
- Accounting or Credit Management Accreditation
- Relevant experience in an accounting managerial function
- Knowledge of credit and collections practices, i.e. granting, monitoring, and withdrawal of credit privileges.
- Working knowledge of PeopleSoft financials (GL, AR, BI)
- Familiarity with technical environment (IBM, UNIX, SUN, TD)
- Proficiency with PC software (MSOffice, Word, Excel, PowerPoint)
- Good interpersonal and communication skills
- Proven management, leadership, and team-building skills
- Strong analytical and problem-solving skills
- Demonstrated technical aptitude & familiarity with the technical environment
- Ability to work under pressure and to multitask with a strong sense of priorities.
- Proven experience with negotiation skills, challenging the status quo

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.