Assistant Service Point Supervisor

2 days ago


Hamilton, Canada Elections Canada - Hamilton Centre Electoral District Full time

**Applicants must be a Canadian Citizen, and 16 years of age or older.**

**Knowledge of the Hamilton, Ontario electoral district and the electoral process weigh equally with job-specific skills (Elections Canada or those considered transferrable).**

**Immediate availability at any time in March - Oct 2025 is required: this job commences with the issuance of the writ and lasts for the duration of the electoral period, for up to 12-weeks.**

**Only those being considered will be contacted.**

Position description

Key activities/Duties
- Manage the service centre when the Service Point Supervisor is unavailable or out of the office
- Supervise the work of the Service Agents
- Manage targeted revision

Qualifications / _Experience_
- Managing human resources, including staff relations
- Knowledge of_
- Electoral process
- Electoral district in which they work
- Revision and special ballot voting process
- Outreach services including targeted revision
- Automation Coordinator's role and responsibilities
- Abilities_
- Organizational skills to understand the substance of the work and how best to achieve it
- Planning and scheduling skills
- Budgeting skills
- Leadership skills
- Decision-making skills
- Analytical reasoning skills
- Conflict resolution skills
- Basic computer skills and keyboarding proficiency
- Communication skills to simplify complex ideas/concepts into plain language and to clearly convey information and messages to other people within the office and externally
- Personal suitability_
- Remains impartial in all dealings during an electoral event
- Maintains a professional demeanour and exercise judgment and tact
- Learns quickly, understand complex concepts and adapt to changing circumstances
- Remains sensitive and responsive to special needs of electors
- Works in teams, contribute as a team member
- Completes tasks and assignments in a timely and efficient manner
- Attention to detail
- Other_
- Must be eligible to obtain a security clearance (processed by EC)

**Job Type**: Fixed term contract
Contract length: 12 weeks

Pay: $26.46 per hour

Expected hours: 40 per week

Schedule:

- 10 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2024-03-22



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