Customer Service Representative

1 week ago

Burnaby, Canada TMVC Full time

**P/T INBOUND CUSTOMER SERVICE REPRESENTATIVE**

Travel Medicine & Vaccination Centre is a privately owned and operated company with 14 locations in BC. We have been providing our customers with travel health consultations, vaccinations, and other related medical services for over 25 years. If you have a passion for customer service and enjoy working as a part of a team this is a role you are sure to enjoy.

This part time position will offer up to 24 hours per week, must be available Saturdays

**General Responsibilities**:

- Provide and maintain high level of customer service
- Speaking with clients over phone in a polite and professional manner
- Giving general information and booking appointments
- Appointment reminders
- Assisting co-workers from other parts of the province

**Knowledge, Skills and Abilities**:

- Exceptional people skills
- Excellent written and verbal communication skills
- Extremely detail oriented and self-directed
- Strong computer skills, experience with booking/scheduling software an asset
- Call Centre experience an asset

**What we offer**:

- Competitive wages
- **No **high pressure sales
- **No **late shifts
- Full training
- Great environment and friendly staff to work with

**Job Type**: Part-time
Part-time hours: 16-24 per week

**Salary**: $20.00 per hour

Schedule:

- 8 hour shift
- Weekend availability

COVID-19 considerations:
We adhere to COVID-19 workplace protocols set out by the BCCDC and WorkSafe BC

Application question(s):

- Are you available Saturdays?

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 2 years (required)
- Microsoft Office: 1 year (preferred)
- customer service: 3 years (required)

Work Location: One location

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