Customer Service Representative

3 days ago

Pembroke, Canada Delta Bingo and Gaming Full time

Under the supervision of the Operations Manager, this position is responsible for performing a variety of duties related to the operations of a Bingo and Vegas style cabinet games with an emphasis on maintaining a high standard of customer service.
Duties also include cleaning, cash handling, and the serving of alcohol. This position involves a variety of shifts including weekdays, evenings, and weekends.

**Principal duties include**:

- Attending to customers is assigned area
- Keeping gaming machines clean and working order
- Receiving payment for play on demand credits and making change
- Maintain sales area and electronic equipment in an organized, clean manner
- Cash out winning vouchers
- Deal courteously with the public
- As well other duties by hall manager

**Qualifications/Skills**
- Knowledge if cash handling and balancing
- Exceptional customer service
- Good communications skills
- Ability to work with mínimal supervision
- Good leadership and interpersonal skills
- Basic computer knowledge
- Must be 18 years of age or older

**Preferred**:

- Bilingual ( French/ English)
- Smart Serve

About Delta Bingo and Gaming: Founded in 1966, Delta Bingo and Gaming is a proud industry leader with 20 locations and over 900 employees in North America, At Delta, our mission is to create unique entertainment experiences that bring people together. As one of Canada's leading Charitable Gaming Operators, Delta serves over 950 local charities and is honored to support each local community it is part of. Delta is licensed under the OLG and regulated by AGCO. Since the inception of Charitable Gaming, $120 Million has been donated to local charities across Ontario.
- While we appreciate every applicant's interest, only those under consideration will be contacted_
- Delta Bingo &Gaming is an EEO Employer - Minorites/Gender/Protect Veterans/Disabled._

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 25-40 per week

**Salary**: $16.00-$16.50 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Night shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Pembroke, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

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