Registration Coordinator

**MicroSpec Systems Inc.**

**Registration Coordinator**

**About Us**

At **MicroSpec Systems Inc. **we are more than a registration and ticketing services company With a diverse portfolio of offerings ranging from document management and verification systems to appointment software and self-serve kiosks, we cater to events of all sizes, from intimate conferences to large-scale trade shows with tens of thousands of attendees. We have been the pioneering force in the North American trade and consumer events industry for over 35 years by continuously refining and expanding our services. Join us in shaping the future of event technology and be part of a team that continually strives for excellence in service delivery and innovation.

**About the Role**

**We are looking for a talented Registration Coordinator **to take responsibility for an assigned set of shows in our B2B division and act as the main contact person liaising with show managers in all aspects of our support for their events. This involves working with clients to get details about their registration needs, building their registration online suite, preparing their onsite registration systems, working onsite to setup and run the registration area, and handling all the in-between details that come along with major project coordination.

**Key Responsibilities**
- Supporting our customers from signing of agreement to their on-site event
- Communicating with clients to coordinate their event needs in detail with professionalism
- Setup online registration suites using our proprietary software
- Coordinate with teams including programmers, operations, and customer service to ensure successful execution of the event and meet client expectations
- Proof read and test your own work to ensure accuracy before delivering to client
- Prepare the show for going onsite using provided checklists & required software
- Design and print trade show badges using proprietary software
- Support Lead Retrieval services to shows’ exhibitors
- Work on-site at shows (across North America)

**Qualifications & Requirements**
- Degree or certifications in Project Management or similar
- Minimum 3 years experience as project coordinator or similar
- Process oriented with near perfect accuracy in attention to detail
- Comfortable with computer hardware and software
- Excellent use of the English language, both written and verbal
- A troubleshooting and quality control mindset - self checking, self improving
- Sufficient Home Office conditions with a stable internet connection to be able to work efficiently & professionally
- You are comfortable with long work days while working on a project
- This position requires working some evenings and weekends

**What We Offer**
- Collaborative and supportive work environment where your ideas are valued and encouraged
- Room for professional growth and advancement as our company continues to expand
- Annual two weeks paid vacation
- Reduced work hours in the Summer (Summer hours) at full pay
- Paid time off between Christmas and New Year’s Day
- Benefit package that includes medical, dental, family, life, vision, mental health support, etc
- Matched GRSP
- Company events and parties
- Positive workplace culture with a supportive work environment
- Employee Assistance Programme

We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
- Work from home

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Concord, ON L4K 3Y4: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have your own vehicle?
- Are you open and flexible to work evenings, weekends, long days, and statutory holidays (this is the nature of the show industry)?

**Experience**:

- Project Coodinator: 3 years (required)
- Customer service: 2 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Class G Licence (not just a G1 or G2) (required)
- Passport to Travel to the US (required)

Willingness to travel:

- 25% (preferred)

Work Location: Hybrid remote in Concord, ON L4K 3Y4

Expected start date: 2024-11-04