Instructor, Aquatics

The Northern Alberta YMCA is looking for a Wellness Coach to deliver high quality customer service in the Fitness Centre area. The Wellness Coach will provide active supervision of the Fitness Centre and its patrons, perform regular cleaning duties and equipment maintenance and role model customer service excellence at all times.

In this role, you will empower your lesson participants to gain the confidence and skills they need to progress through the program levels. You will gain a new appreciation for safety procedures and equip yourself with the tools to enhance the safety of those around you well into the future. Recertification of credentials are financially supported by the Y’s in-house Aquatic Specialty Program team. You benefit from a free plus membership to all YMCA facilities (free towel service) and become a part of a flexible and fun work environment where you can build relationships based on trust and community.

**Our Culture**

Our mission and core values are brought to life by our culture at the Y. We strive to live our cause of strengthening communities with purpose and intentionality every day.

**We are welcoming.**
We are open to all. We are a place where you can belong.

**We are genuine.**
We value you and embrace your individuality.

**We are hopeful.**
We believe in you and your potential to become a catalyst in the world.

**We are nurturing.**
We support you in your journey to develop your full potential.

**We are determined.**
Above all else, we are on a constant quest to make our community stronger, if you want to join us

**Essential Functions**
- Become an expert for all emergency procedures, pool and aquatic programming standards and best practices; respond to situations immediately in accordance with YMCA policies, procedures; completes related reports or recommendations as required.
- Maintain active surveillance of participants and maintains great focus while instructing. You are the role model for safety rules, policies, and guidelines.
- Create lesson plans and find fun and creative ways to get participants engaged in their lessons.
- Develop and maintain positive friendly and respectful relationships with volunteers, members, program participants, and colleagues at all levels of the organization.
- Help participants and families connect with each other and the YMCA.
- Understand the YMCA’s aquatics programs and schedules and refer participants and families to other programs they may enjoy.
- Receive regular feedback by on deck/in-water coaching and best-practice audits to improve individual and team performance.
- Ensure YMCA Aquatics SAM (Serving All Members) standards are consistently met or exceeded and supports the Head Guard in responding to service issues with timely solutions.
- Maintain cleanliness and safety of the aquatics area while off-deck. Records completed tasks to ensure smooth communication for rotations.
- Maintain accurate records such as class attendance & participant progress, and more as required.
- Supports the department, branch and association in implementing and achieving goals.

**What You'll Need**
- Valid Standard First Aid CPR-C, YMCA Swim Instructor (YSI) OR Lifesaving Swim Instructor (LSI) (Bronze Medallion Bronze Cross certifications are perquisites for swim instructor certifications)
- Related aquatics experience is an asset
- Ability to make others feel like the YMCA is a place they belong
- Able to obtain a Police Information Check with Vulnerable Sector Search

**What the Y Brings to you**
- A meaningful career with opportunities to grow while building your community
- Membership to our health, fitness & aquatics facilities along
- Comprehensive career training provided that will help you gain versatile skills and build your working credentials by obtaining Coaching and training certifications provided through internal Y training
- Welcoming and fun work culture that promotes healthy friendships, team and relationship-building.
- Ongoing career opportunities within the Y

**Disclaimer