Customer Service Rep

7 days ago

Owen Sound, Canada Boon Bakery Full time

**Job Overview**

**Duties**
- Greet customers warmly and provide excellent service in a friendly, approachable manner
- Help customers navigate our range of gluten-free and dairy-free products, providing information on ingredients and recommendations based on their needs or preferences
- Prepare and serve tea, coffee, and other beverages to a high standard
- Assist with packaging baked goods for display and customer orders
- Keep shelves and displays stocked, clean, and well-organized
- Support the team in maintaining a clean, safe, and welcoming environment in the front of house
- Collaborate with team members to enhance overall customer experience and streamline processes.
- Maintain phone etiquette by ensuring clear communication and active listening during interactions with customers.

**Qualifications**
- You enjoy working with people and have strong communication and interpersonal skills
- You’re enthusiastic about allergen-friendly baking and eager to learn more about our products
- You’re reliable, punctual, and able to work well both independently and as part of a small team
- You have an eye for detail and take pride in keeping things tidy and well-presented
- Previous experience in customer service, hospitality, or food service is a plus—but not essential.
- Join us in delivering outstanding service that makes a difference for our customers

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: No less than 16 per week

**Benefits**:

- Discounted or free food
- Store discount

Work Location: In person

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