Shelter Support Worker

**SHELTER SUPPORT WORKER**

**(Relief/Casual)**

If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada, and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive, equal and authentic workplace.

**About Good Shepherd**

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. This opportunity is with our Good Shepherd - Men’s Centre.

**Why Work with Good Shepherd?**
- Be a part of a caring **TEAM THAT SUPPORTS OUR LOCAL COMMUNITY**:

- **POSITIVE **and **ENCOURAGING** atmosphere
- **EMPLOYEE AND FAMILY ASSISTANCE PROGRAM**:

- Make a difference and provide **HOPE**
- Demonstrate professionalism and excellent communication skills
- Responsibilities will include direct client contact in all aspects of service necessary for the comfort and safety of individuals accessing shelter services
- Ability to carry own caseload and work within a client-centred perspective
- Possess a working knowledge of issues related to gender-based violence, trauma, homelessness, mental health and substance use
- Work from a trauma-informed, anti-racist, anti-oppressive and feminist framework
- Experience supporting the development of personalized counseling plans and maintaining a caseload is required

**Qualifications**
- A post-secondary education in a social service/related field or lived experience working with vulnerable individuals
- Good knowledge of social service agencies and community resources
- Have a strong understanding of harm reduction principles
- Must have excellent verbal and written communication, interpersonal skills, good organization skills and ability to prioritize case workload
- Residential caseload experience preferred
- A valid C.P.R. certification
- Excellent interpersonal and conflict resolution skills
- Computer literacy including: Word, Excel
- Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
- Fluency in a language in addition to English is an asset
- **Hours of work**: Must be able to work days, afternoons, nights and weekends on a relief basis

**Don’t Meet Every Requirement?**

**How Can I Apply?**

**Our Values**
- **Hospitality**_, as inspired by St. John of God is at the heart of Good Shepherd’s mission. This means that we welcome all people with compassion, acceptance and a spirit of generosity; creating opportunities for transformation.

Hospitality embodies our **Values** of:

- **Responsibility**:

- **Availability**:

- **Adaptability**:

- **Quality**:

- **Dignity**
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._
- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._

**Job Type**: Casual

**Salary**: $19.78 per hour

**Benefits**:

- Company events
- Employee assistance program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

Work Location: One location