Technical Trainer

Brandt is looking for a Technical Trainer to serve our Central/Eastern locations in Canada.

**Responsibilities**:
**Major Responsibilities**
- Under the direction of the Training Centre Manager, assess the development needs of Brandt’s C&F service technicians.
- In collaboration with others, identify sources for, and as required help develop, suitable instructional and evaluation materials for Brandt’s C&F service technicians related to the repair, overhaul, diagnosis, maintenance and operation of heavy duty powered mobile equipment and associated attachments and technology.
- Implement the C&F service technician development program including:

- identifying employee development needs in all Brandt’s C&F (John Deere) dealerships.
- locating and/or coordinating development of professional quality curriculum; and
- in collaboration with others develop and implement the scheduling, coordination, and delivery of development training activities.
- Monitor, report on, and drive achievement of original equipment manufacturer (OEM) training metrics (e.g. John Deere certifications, etc.).
- Ensure employee development activities are aligned with continuous improvement in the areas of quality, LEAN, health and safety, and organizational performance by recording, monitoring, reporting, and integrating feedback and data.
- Actively contribute to and collaborate on the development and implementation of the company’s overall technician development paths, plans and schedules.

**Development Needs**
- Under the direction of the Training Centre Manager, work with Operations, and Brandt’s Warranty, and C&F corporate product group and their original equipment manufacturers (OEMs) to document the development priorities.
- Document and validate program plans to address development priorities.
- Identify resources for program plans.
- Monitor resource allocations and plan progress.
- As required, adjust plans based on needs.

**Instruction Delivery and Instructional Materials**
- Maintain CDI status for assigned product groups.
- Ensure delivery and scheduling is efficient and maximizes instructor time.
- Develop professional quality, instructionally sound educational curriculum that enables students to efficiently, effectively and safely operate, diagnose, assemble/disassemble, repair and/or evaluate the working condition of heavy duty mobile equipment and associated systems.
- Identify sources for, and when directed to, help develop professional quality classroom, hands-on and online training courses and programs, and evaluation materials.
- Utilize various corporate systems in the organization and development of materials (e.g. Brandtnet).
- Ensure evaluations (tests, hands on demonstrations, etc.) are appropriate to measure trainee competence.
- Maintain an up-to-date catalogue of program materials including course outlines and descriptions.

**Program Implementation**
- Schedule training delivery in collaboration with the service managers, supervisors/foremen, the Training Centre Manager, Training Coordinators, Training Administrator, and others.
- Ensure delivery and scheduling is efficient and maximizes instructor time.
- Ensure trainees complete any pre-requisite requirements by monitoring enrolments and completions.
- Document and report trainee evaluation scores and attendance, and report on performance against metrics.
- As required prepare and distribute Certificates of Completion to trainees, and arrange program completion recognition (e.g. graduations).
- In collaboration with others coordinate the delivery of other required training to meet organizational needs.
- Utilize various third-party systems (e.g. OEM learning management systems) in training program management and delivery

**Continuous Improvement**
- Participate in ongoing audits of program effectiveness.
- Ensure training materials and programs are relevant and current.
- Ensure communications and presentations meet Brandt’s brand guidelines.
- Meet other internal and external training standards for curriculum, reporting, etc.
- Gather feedback from students and others to continuously improve program content and delivery (e.g. by ensuring feedback is documented, collected and integrated).
- Attend internal and external (e.g. John Deere) training to maintain CDI status, and achieve certification in new product models, technology or other topics as required.

**Other**
- Support operations efforts by analyzing and responding to organizational development needs.
- Follow all company policies, procedures and directives, in particular those related to training such as pre-requisite completions, training durations, recording information, etc.
- Perform any additional work requested/required to meet the needs of the organization.
- Collaborate and liaise with outside agencies (e.g. OEMs, etc.) on behalf of Brandt.

LI-onsite

**Required Skills**:

- Certified as a Journeyman in the heavy duty equipment technician trade or equivalent designated trade, preferab