Field Delivery and Service Technician

2 days ago

Gloucester, Canada The DPF Company Full time

Lynx Emissions specializes in the provision of DPF and after-treatment restoration services and aftermarket sales for all types of cars, trucks, mining equipment, and industrial machinery. Our business model is built on the idea that DPFs and after-treatment components have a much longer operational life than projected. Our time-tested approach has saved truckers and fleet operators thousands of dollars.

We pride ourselves on our customer-centric approach that puts the onus on quality, transparency, and aftersales service. With our industry-leading practices and cutting-edge products, we help keep your equipment running smoothly.

Position Summary:
We are seeking a Delivery Driver and Shop Assistant who will primarily focus on delivering products such as clamps and gaskets to customer sites (approximately 70% of the role). In addition to driving, the role involves assisting in shop-based tasks and providing service support as needed.

Key Responsibilities:

- Drive to designated locations to complete deliveries.
- Safely pick and load clamps, gaskets, and other items for transport.
- Manage packing slips and filter reports, ensuring accurate delivery documentation.
- Deliver exceptional customer service and recognize potential upselling opportunities.
- Complete check-in sheets upon pickup to maintain inventory accuracy.
- Communicate inventory needs with the purchasing department for next-day planning.
- Update D4 spreadsheet with relevant and accurate information.
- Assist shop technicians with general service tasks as required.
- Follow all safety protocols while driving and carrying out other duties.
- Participate in safety training and promote a safety-focused workplace culture.

Physical Requirements:

- Ability to lift and carry items up to 50 pounds throughout the day.
- Comfortable with extended periods of driving and performing physical tasks.
- Ability to stand, walk, bend, and reach for long durations.
- Capable of working in varied weather conditions (heat, cold, precipitation).

Mental Requirements:

- Strong attention to detail for documentation and inventory accuracy.
- Excellent verbal communication for customer and team interactions.
- Problem-solving skills to address delivery or service-related challenges.
- Self-starter who can manage time and tasks independently.
- Flexible and adaptable to changing job duties and schedules.

Preferred Skills and Experience:

- Previous delivery driving and/or technician experience is an asset.
- Valid driver’s license with a clean driving record (required).
- Basic computer skills and familiarity with inventory systems.
- Customer service background with an ability to build rapport and spot upselling opportunities.
- Understanding of safety regulations in driving and warehouse environments.
- Team-oriented mindset with strong collaboration skills.

Pay: From $25.00 per hour

Ability to commute/relocate:

- Gloucester, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Automotive Shop: 1 year (preferred)
- Delivery Driver: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence with a clean record (required)

Work Location: In person

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