Recreation Facility Clerk Supervisor

Employment Status **Regular Full-Time**

Pay Range **$29.49 to $34.62 per hour + comprehensive benefits package (2024 rates)**

Closing Date **6/27/25**

**New Westminster, British Columbia**:
**Number of Openings**: 1
**Hours per Week**: 35 hours per week. May need to flex schedule to evenings on occasion to meet operational needs
**Employee Group**: CUPE, Local 387
**Location**: Century House: 620 Eighth Ave
**Competition #**: 1016
**Additional Details**:
The City of New Westminster’s Parks and Recreation Department is looking for a friendly, organized, patient, and experienced Recreation Facility Clerk Supervisor to join the team at Century House, a community centre targeted to seniors programs and services. As a member of the team, you will thrive in a fast-paced recreation environment where excellence in customer service is essential. In this role, you will plan, assign, check, supervise, schedule, and participate in the work of a moderate sized group of staff and senior volunteers engaged in front-line services. These include customer service, cashiering, and processing admissions, registrations, and rentals.

**Key responsibilities include**:

- Preparing and maintaining staff timesheets and other reports for payroll.
- Participating in recruitment and employee performance evaluations
- Assigning shifts and daily duties to staff to ensure smooth front-desk operations.
- Providing information and assistance to the public regarding classes, activities, schedules, fees, refunds, and transfers.
- Balancing and reconciling cash and cheque payments for registrations, fees, and rentals.
- Processions accounts payable and accounts receivable
- Preparing and auditing daily revenue reports.
- Ordering and tracking office supplies
- Training, supporting, and educating staff on the use of Xplor Recreation
- Developing and maintaining procedural manuals and operational guidelines
- Supports aspects of financial and program administration for the Century House partner association.

**If you have the following qualifications and attributes, we want to hear from you**:

- Completion of Grade 12 or equivalent, including or supplemented by commercial courses
- preferably elementary accounting and word processing. Sound related experience, or an equivalent combination of education and experience will be considered.
- Sound knowledge of community recreation principles and objectives.
- Advanced computer skills relevant to the role, including familiarity with Microsoft Office, Xplor Recreation, Kronos, and POS systems.
- Ability to supervise others effectively, make sound decisions, and resolve problems in accordance with City policies and procedures.
- Ability to assess and implement new or improved systems and processes that increase efficiency, including staffing and facility scheduling.
- Ability to carry out accounting and audit functions for cash receipts from program registrations, bookings, and events.
- Proven ability to meet deadlines and work efficiently during peak times.
- Capacity to learn and train others on a variety of clerical procedures and ensure work is completed accurately and consistently.
- Strong interpersonal and communication skills, with the ability to interact courteously and effectively with the public, staff, and volunteers.
- Ability to perform both supervisory and clerical duties independently, with mínimal direction.
- To support a workforce that reflects the diversity of our community; women, Indigenous Peoples, racialized individuals, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), persons with disabilities, and others who may contribute to diversity of our workforce, are encouraged to express their interest._
- New Westminster is on the unceded and unsurrendered land of the Halq'eméylem-speaking peoples. It is acknowledged by the City that colonialism has made invisible their histories and connections to the land._
- We are learning and building relationships with the people whose lands we are on._
- We thank all applicants for their interest and advise that only those selected for an interview will be contacted._
- This position is only open to those legally entitled to work in Canada._

Employment Status **Regular Full-Time**

Pay Range **$29.49 to $34.62 per hour + comprehensive benefits package (2024 rates)**

Closing Date **6/27/25