Cultural Services Facility Clerk

As a central hub in the Metro Vancouver area, the City of New Westminster delivers a broad spectrum of urban services to over 85,000 residents. New Westminster is rich in history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to achieve its strategic vision. We have earned a proud reputation for civic leadership, service delivery, and outstanding employee relations.

New Westminster Cultural Services is seeking a highly motivated and skilled Facility Clerk to support the City’s Cultural Services division. Cultural Services includes museum, gallery, archival, theatre and arts services functions operating from Anvil Centre, as well as locations throughout the City including Irving House and the Samson V Maritime Museum.

The Facility Clerk supports a fast-paced team serving the growing and diversified community of the City of New Westminster.Work at this level requires independent judgment and initiative within defined guidelines. The Cultural Facility Clerk is responsible for:

- Performing moderately complex and diversified clerical support work in various capacities.

- Overseeing timekeeping and payroll, and maintaining accurate records.

- Providing service to the public in program registration, facility bookings and archival reproductions.

- Ordering office supplies orders, monthly statistics, daily cash balancing, bank deposits, and other various administrative duties.

- Assisting the public with inquiries and complaints in a professional manner and with diplomacy.

- Receives, books and processes all cultural school programs and museum tours Training and assisting junior staff when required.

- Receipt and payment of invoices through City financial systems.

- Facility maintenance, security and public operation support

- Develops, and upon approval, implements new or improved office methods and procedures to increase efficiency and accommodate departmental requirements; including the creation and rollout of associated procedure/process manuals.

- Provide assistance to the Recreation Leader Attendant, Curator, Archivist and/or Program Coordinator as required, including social media support to cultural services and Anvil Centre staff.

- Other related duties as required may be assigned.

We’re looking for an independent thinker who can take initiative within defined guidelines. Our ideal candidate is an excellent communicator with a focus on a customer service approach with internal and external clients. They have good knowledge of computer applications and keyboarding skills.
They will also have:

- You have a minimum of Grade 12, supplemented by courses related to office administration (preferably taken as part of a certificate or diploma program) plus sound related experience; or an equivalent combination of training and experience.

- You have sound knowledge of the operations and activities of cultural facilities including museums, art centres, art galleries, theatres and archives.

- Sound knowledge of elementary accounting practices and procedures.

- Sound knowledge of business English, spelling, arithmetic and punctuation.

- Ability to establish and maintain effective working relationships with a variety of internal and external contacts.

- Ability deal effectively with the public, staff and officials in supplying information and assistance related to operations and the Anvil Centre.

- Ability to prepare and maintain a variety of records, files and other material related to the work using a computer terminal and/or manually.

- Ability to exercise initiative and make decisions in accordance with applicable rules, regulations and policies.

- Ability to communicate effectively in writing and orally.

- Ability to exercise initiative and make decisions in accordance with applicable rules, regulations and policies.

- Ability to perform duties with minimal supervision.

- You have intermediate skills in Microsoft Office and POS systems.

- You are familiar with a facility and program booking system such as Xplor, Council agenda management system such as Escribe, and a time management system such as Kronos.

- You must be able to successfully pass and maintain a clear Police Information Check.

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