Program Support Officer

**Program Support Officer - Appendix D - FHSW**
- (33308)

**Find Your Spot at Humber**
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**:
**Position Title**:Program Support Officer

**Job Type**:Appendix
- D Contract

**Hours**: 37.5 hours per week

**Faculty/Department**:Faculty of Health Sciences and Wellness

**Campus/Location**: North Campus

**Salary**: FT Support Payband: G
**Salary Range**: $33.55 - $38.88
**Starting Salary**: $33.55
Progression through the payband is in accordance with the increments in the payband as outline in the Full-Time Support Staff Collective Agreement based on actual service in the payband.

**About the PSO Role**:
**Program Support**
- Respond to internal and external inquiries
- Provide administrative support to key stakeholders with the annual program review and renewal process, including but not limited to program mapping, course outlines, calendar reviews and Faculty guides
- Provide support with: Process Program Planning Development and Renewal curriculum changes in accordance to Ministry and internal rules and deadlines
- Provide support to Program Advisory Committees ensuring procedures are followed.
- Prepare, disseminate and archive student and program communications
- Collect information such as scholarship forms, awards nominations forms, signed SWFs, and documentation for accreditation reviews
- Provide administrative and logístical support for program-related meetings and events,
- Provide planning support including but not limited to calendaring, course scheduling, loading sheets
- Maintain program records in appropriate databases (i.e., student records, ex. grade change forms)
- Provide support to Academic Leadership with regard to all program services and evaluations
- Provide support and work in collaboration with other members of the support staff team

**Administrative Support**
- Generate required reports for programs to support the Faculty’s strategic objectives
- Support creation, implementation and tracking of special projects as required including project mapping and completion monitoring using appropriate tools
- Under the direction of the AL, analyze service delivery and/or internal processes to recommend improvements, and recommend and implement efficient internal processes for service delivery
- Participate in and contribute to program and cross-college committees as required (this may include, but is not limited to room bookings, creating agendas, note-taking, tracking deliverables, attendance, and payments if required)
- Support Faculty-wide meetings and events.
- Process facilities work orders, follow up and track requests until completion, as required

**Financial Support**
- Under the direction of the AL, generate financial reports
- Under the direction of the AL, process and complete purchases consistent with the policies of Humber Finance
- Responsible for Banner Finance including requisitions, purchase orders, receiving, follow-up, transaction details, etc.
- Ensure purchasing policy is adhered to
- Provide financial support to the AL within the Faculty
- Maintain and update Academic Resource Planning Model (ARPM) spreadsheets including enrolment planning, staffing updates, and report generation
- Analyze detailed budget transactions to identify errors and ensure proper expense allocations and advise AL on improved budget allocations
- Process journal vouchers for inter-departmental charges or corrections to misallocated charges
- Process budget transfers as required to correct non-sufficient funds or re-allocation of funds
- Remain informed on approved vendors, changes to rules, etc.
- Responsible for Chrome River receipt reconciliation for the AL
- Work with AL on budget development and budget forecasting

**Student Services and Support**
- Respond to student enquiries and redirect as appropriate (e.g., financial awards, scholarships, appeals, petitions, SAFs etc.)

**Human Resources Support**
- Produce, collect, and process contracts for part-time Professors/Instructors part-time administrators, part-time support, and work-study employees
- Process information as required by AL in the Human Resources Management System (HRMS) and other HR related processes. This includes, but is not limited to, entering timecards, processing, tracking, and