Dining Room Supervisor

4 days ago

Caledon, Canada The Millcroft Inn Full time

We are currently seeking a Dining Room Supervisor to join our Team

Your passion for guest service and flawless attention to detail will combine to ensure success in this role. If you have a background in hospitality and are ready to take the next step in your career, this opportunity is perfect for you

**Please note this position requires full-time open availability including evening & weekends**

**What you'll be doing**:

- Monitor staff arrival & departure
- Assist servers during peek hours
- Supervise dining room setup
- Responsible for group billing
- All opening and closing duties
- Ability to resolve guest and team member complaints
- Extensive Food and Wine Knowledge
- To ensure all opening and closing procedures are carried out in accordance with the Standard Operating Procedures.
- To ensure all equipment in the department is correctly used, maintained and properly stored and is always kept clean, that inventory preparation is carried out and ensuring department is running efficiently.
- To be responsible for any monetary transactions during shift.
- All other duties as assigned.

**What you'll bring to the team**:

- 2-3 years of experience in a similar role
- Reliable transportation to Niagara-on-the-Lake
- Excellent communication and a strong ability to handle guest complaints
- Positive attitude and a willingness to learn
- Ability to work days, evenings, weekends and holidays as needed

**What's in it for you**:

- Benefits & RRSP Matching
- Company discounts on hotel stays, Restaurant Visits, Spa Services and Treatments
- Complimentary Meals each shift
- Tuition Reimbursement
- Career Advancement opportunities
- Recognition Programs & Company Social Events
- A tenured team to support your learning and development
- **Accommodation can be provided throughout the recruitment process upon request.**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Paid time off
- Profit sharing
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Holidays
- Weekends as needed

Work Location: In person

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