Medical Secretary/receptionist

1 week ago

Scarborough, Canada Toronto Heart and Women's Health Clinic Full time

**About Us**:
We are a reputable cardiology office dedicated to providing high-quality cardiovascular care to our patients. Currently, we are seeking a skilled and organized Medical Administrative Secretary to join our team and contribute to the efficient functioning of our office.

**Responsibilities**:

- **Appointment Scheduling**:

- Manage the scheduling of patient appointments, ensuring optimal utilization of the cardiologist's time.
- Coordinate with patients to find suitable appointment times and provide necessary information.
- **Patient Chart Management**:

- Maintain accurate and up-to-date patient charts, ensuring that all relevant documents, test results, and correspondence are properly filed.
- Retrieve and update patient records as needed for appointments and procedures.
- Be able to use EMR systems
- **Fax and Correspondence Handling**:

- Receive, review, and distribute incoming faxes and correspondence promptly.
- Ensure that outgoing faxes, referrals, and medical records are sent accurately and in a timely manner.
- Answer and screen phone calls, responding to inquiries or directing calls to the appropriate staff members.
- **Billing and Insurance Verification**:

- Assist in the billing process by verifying insurance information, collecting co-pays, and ensuring accurate billing documentation.
- Collaborate with the billing department to resolve any billing-related inquiries or discrepancies.
- **Front Desk Reception**:

- Welcome patients and visitors, providing a positive and professional first impression of the office.
- Assist in the check-in and check-out processes, collecting necessary paperwork and updating patient information.
- **Filing and Organization**:

- Organize and maintain filing systems for administrative and patient-related documents.
- Ensure that all filing is done accurately and in compliance with healthcare regulations.
- **Collaboration with Healthcare Team**:

- Collaborate with medical assistants, nurses, and other staff members to ensure seamless patient care coordination.
- Attend team meetings and contribute to the overall efficiency of the office.

**Qualifications**:

- Previous experience in a medical office setting, preferably in cardiology.
- Proficiency in medical office software and electronic health record (EHR) systems.
- Excellent organizational and multitasking skills.
- Strong communication and interpersonal abilities.
- Knowledge of medical terminology and understanding of insurance processes.
- Attention to detail and accuracy in all tasks.

**Benefits**:

- Opportunities for professional development and training.
- Positive and collaborative work environment.

**Job Type**: Part-time

Pay: From $17.00 per hour

Expected hours: 20 - 25 per week

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Scarborough, ON M1H 2V6: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What skills do you have from previous work experiences that has tide into patient care and clinic management roles?

**Education**:

- Secondary School (required)

**Experience**:

- Medical receptionist: 1 year (preferred)

Work Location: In person

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