Import Coordinator/ Customer Service

6 days ago


Barrie, Canada NA Freight Forwarding Inc Full time

**Location**: Barrie, Ontario

**Terms**:Full time, permanent

**Salary**:Competitive, based on experience

**Reports to**: International Supervisor

**About us**: North American Freight Forwarding is a Canadian based company specializing in logistics services with specific strength in warehousing and distribution. As a professional international freight forwarder, we provide overseas import and export ocean and air freight services all over the world.

We seek out driven, talented individuals to join our team to meet and exceed our clients’ needs. We offer a rewarding career and brand that our employees are proud to represent.

**Duties & Responsibilities**
- Quote air and ocean import rates
- Process paperwork and submit to customs brokers for customs clearance
- Set up deliveries to consignees
- Track and trace shipments
- Calculate revenue and costs on shipment files

**Mindset & Personality**
- ** Customer Service Oriented**: Client focused and providing an exceptional experience for our customers
- ** Responsive**: Committed to a high level of responsiveness both inside our business and with our customers and vendors
- ** Proactive**: Takes initiative and an organized approach to day-to-day operations as well as future needs

**Professional & Educational Background**
- 3+ years of Import experience
- Dangerous Goods training and knowledge considered an asset

**Skills & Abilities**
- ** Communication**: Has good listening skills and communicates effectively in both written and verbal formats
- ** Organization**: Must be highly organized and detail-oriented when dealing with our fast-paced environment
- ** Multi-tasking**: Must have strong multi-tasking abilities, be proactive and adaptable based on the needs of the company and our clients

North American Freight Forwarding Inc. offers great employee perks including:

- Competitive compensation
- Extended health benefits
- Dental care
- Vision care
- Employee Assistance Program
- Life insurance
- RRSP program
- Casual work environment
- Engaging social activities and events throughout the year


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