User Support Technician
1 week ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
**Work setting**:
- Telecommunications industry
- Internet Service Provider (ISP)
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
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User Support Technician
3 days ago
Calgary, Canada Titan Solutions Group Inc. Full time**Job Details**: Job Title: User support technician Company Operating Name: Titan Solutions Group Inc. Location of Work: 135 Southland Drive SE, Suite 100 Calgary, AB T2J 5X5 Position: 1 vacancy Employment Conditions: Permanent, Full time, Day, Flexible Hours, On Call **Salary**: $ 35.40 hourly / 30 to 40 hours per Week **Job Requirements**: Languages:...
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User Support Technician
2 weeks ago
Calgary, Canada WHANUX MARKET RESEARCH PVT. LTD. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
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User Support Technician
1 week ago
Calgary, Canada AXE IT CONSULTING INC. Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...
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User Support Technician
2 weeks ago
Calgary, Canada Infantry Pictures Inc Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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User Support Technician
2 weeks ago
Calgary, Canada Bluebug Technology Solutions Inc Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...
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user support technician
5 days ago
Calgary, Canada Men In Ink Full timeOverview Languages English Education - College/CEGEP Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users...
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User Support Technician
4 days ago
Calgary, Canada Analytic Consulting Incorporation Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...
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User Support Technician
20 hours ago
Calgary, Canada GADGETS MAKEOVER INC. Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years - **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a...
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User Support Technician
3 days ago
Calgary, Canada Homecare Realty Ltd. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years - **Tasks**: - Report on the performance of computer systems and networks - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems...
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User Support Technician
1 week ago
Calgary, Canada Systematic Squad Inc. Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for use by other technical support...