Hospitality Team Lead

5 days ago

Elora, Canada Elora Distilling Company Full time

Elora Distilling Company is an award winning grain to glass distillery located in picturesque Elora, Ontario founded in 2020. We ferment, distill, blend, and package on site a variety of premium spirits and liqueurs with an emphasis on using local ingredients whenever possible. In 4 short years, we have won multiple awards for the quality of our spirits and our contributions to local tourism and culture.

The Elora Distilling Company is hiring a Hospitality Team Lead to oversee day-to-day operations within our hospitality spaces and work with the Director of Operations and team leads in production, retail, sales, and marketing to create an exceptional guest experience. At the distillery, we have created an inviting space where guests can enjoy a cocktail in the Royal Room or at the King George Bar Patio and attend cocktail classes, tours, and events. This is an excellent position for a motivated individual with a passion for spirits and cocktail culture who wants to join a growing company.
- Have at least 2 years experience managing or supervising in a hospitality setting
- Have interest in spirits production, cocktails, and gourmet food
- Be passionate about providing an outstanding guest experience
- Be a highly motivated individual who seeks personal growth and learning opportunities
- Be a strong leader and mentor with the ability to motivate a high performing team
- Have strong organizational skills and attention to detail with the ability to multitask
- Be Smart Serve and Food Handler Certified
- Have the ability to troubleshoot technical issues (payment processors and POS software) as needed
- Have excellent communication skills with an ability to engage a diverse audience
- Understand current labour laws and Health and Safety standards
- Possess knowledge and understanding of budgets, labour and food costs

Responsibilities include:

- Cultivating a quality work culture
- Building and maintaining strong relationships with guests and corporate clients
- Guide cocktail and food menu creation
- Managing inventory levels for hospitality spaces in a efficient manner
- Managing Front of House systems and processes within multiple hospitality spaces
- Hiring and training permanent and seasonal hospitality staff members
- Identifying and developing potential supervisors and core staff to build a strong team
- Scheduling Hospitality staff
- Health and Safety program management
- Daily shift management
- Weekly cash flow management
- Booking and executing corporate and private events
- Assisting with yearly budget planning
- Analyzing labour and sales data to continually improve labour and ordering
- Maintaining POS software
- Coordinating cocktail classes and tours

Schedule:

- This position is full time permanent
- Weekend and holiday availability a must

**Salary**: $60,000-$65,000 per year

**Benefits**:

- Paid time off - 3 weeks vacation
- Monthly spirits allowance
- Staff discount on merchandise
- Extended Health care - $1000 a year towards the Wellington County Chamber of Commerce healthcare plan or a private plan

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Store discount

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

**Experience**:

- Hospitality Managment: 2 years (preferred)

Ability to Commute:

- Elora, ON N0B 1S0 (required)

Work Location: In person

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