Special Event Maitre D'

2 weeks ago

Elora, Canada Elora Mill Hotel & Spa Full time

The Maître D’ is responsible for the effective management and successful execution of Weddings and Special Events. This is accomplished by delivering genuine and thoughtful hospitality to our guests, while motivating and leading their team to do the same. Organization and attention to detail regarding room setup, décor, event timeline and food service are imperative. The Maître D’, while being confident and assertive, must also possess the ability to be flexible and remain calm under pressure - understanding that guest experience is of utmost importance.

**The Maître D’ is the most Senior person in an Event room at any given time and is a role model to all the Event Servers, Concierges and Support Staff. Their leadership and professionalism is essential to a well-executed wedding or event.**
- You love the idea of being part of somebody’s special day
- You would like to work in a fun environment, surrounded by people who are celebrating
- You enjoy working in a fast-paced environment
- You would like a job with the opportunity for endless growth

**Duties & Responsibilities**:

- Review event timeline and décor with day-of contact
- Review chapel, cocktail and reception room setup with Wedding Concierge and Event Manager
- Seamlessly execute food service through ongoing communication with kitchen and event host/MC/co-ordinator
- Communicate effectively with kitchen and events manager throughout the event
- Effective delegation of staff duties/assignments
- Conduct kitchen and staff briefings
- Manage property cleanliness and organization
- Assist client with teardown and removal of décor
- Effective and timely shutdown of event space
- Hold event staff accountable to Pearle’s Standards related to service, appearance, etc
- Completion of event summaries at the conclusion of all events

**Advantages to being part of the Elora Mill Hotel & Spa Team**:

- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture
- Pearle Hospitality and affiliated companies, including Elora Mill Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager._

**Job Types**: Full-time, Part-time

**Benefits**:

- Employee assistance program

Schedule:

- Holidays
- Weekend availability

Ability to commute/relocate:

- Elora, ON N0B 1S0: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)
- Serving: 1 year (preferred)

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