Administrative Clerk

**About Us**

OT Works is a private Occupational Therapy practice that’s been empowering clients and team members alike since 2000. With a commitment to inclusivity, we foster a workplace where each team member is appreciated and can thrive, contributing meaningfully to the lives of others. If you’re a motivated, positive, and resourceful individual, we’d love to have you join our collaborative and values-driven team.

**Position Overview**

**Key Responsibilities**

**Administrative Support**
- Data entry for customer/client invoices
- Fax distribution
- Perform general office duties
- Phone Reception duties (as needed)

**Records Management**
- Scan client records
- Prepare files for offsite storage
- Maintain record location inventory

**Clinical Support**
- Submit clinical reports on customer portals (ICBC HCPIR, WSBC Provider Portal)
- Update client record status on WSBC Provider Portal
- Referral intake coordination (as needed)

**What You’ll Bring**
- 1-2 years' experience in an office administration role including data entry and reception
- High School graduate (required), college diploma or courses (business, accounting, healthcare administration) beneficial
- Proficiency in MS Office, Outlook, Teams and SharePoint
- Basic knowledge of invoicing, accounts receivable, records management processes
- Availability to work on-site in New Westminster 1 day per week (minimum)
- A home office for remote work
- Legal authorization to work in Canada (Canadian Citizenship, Permanent Resident status, current Canadian Work Permit)

**Skills & Qualities**
- Attention to detail and problem-solving skills
- Ability to enter large sets of data accurately and efficiently
- Planning, organization, and time management abilities
- Commitment to complete work tasks thoroughly, accurately, and in a timely manner
- Sets high standards for self and others; Ability to work both independently and within a team
- Ability to learn tasks and computer systems quickly

**Nice-to-Have**
- Experience working with ICBC (HCPP/HCPIR), WorkSafeBC (Provider Portal), and Veterans Affairs Canada health care programs
- Experience with insurance healthcare billing
- Experience with ClinicMaster software
- Experience with the healthcare or rehabilitation industry in British Columbia

**What We Offer**
- Hourly Rate (starting): $23.29 - $25.08
- Annual Bonus
- Paid Vacation (15 days annual)
- Personal Care days
- Professional Development fund
- Health and dental benefits
- A collaborative, inclusive team environment
- Regular social events and holiday celebrations

**Diversity, Equity, and Inclusion at OT Works**

We believe diversity enriches our community and enhances our services. We are committed to building an inclusive environment where everyone feels valued. We encourage applicants from all backgrounds, including those from marginalized or underrepresented groups.

**Ready to Apply?**

If this opportunity sounds like a great fit for you, we’d love to hear from you.

**Job Types**: Full-time, Permanent

Pay: $23.29-$25.08 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Work from home

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you have proficiency in MS Office, Outlook, Teams and Sharepoint?
- Do you have basic knowledge of invoicing, accounts receivable, records management processes?
- Do you have the ability to work on-site in New Westminster, BC, 1 day per week (minimum?
- Do you have a home office available for work?
- Do you have legal authorization to work in Canada (Canadian citizenship, Permanent Resident status or current Canadian Work Permit)?

**Education**:

- Secondary School (required)

**Experience**:

- office administration role: 1 year (required)

Work Location: In person

Application deadline: 2024-11-22