Customer Service Specialist

2 days ago

Toronto, Canada Daniel et Daniel Catering & Events Full time

Daniel et Daniel Catering & Events, Toronto’s premier caterer is seeking a talented and passionate Customer Service Specialist to join our dynamic team.

Daniel et Daniel operates in Toronto’s most exclusive venues including Ripley’s Aquarium of Canada, Steam Whistle Brewery, The Royal Conservatory of Music, The Royal Ontario Museum and many more.

We are seeking an experienced, energetic and self-motivated individual to connect with clients and support to our team.

**Reports Directly to**: the Managing Partners
- Answer calls and walk in inquiries in a way that is consistent with the organization’s reputation and communication goals.
- Assist Planners with maintaining and completing Sales Folder Checklist, including:

- Processing of deposits
- Booking Service Staff
- Processing of SOPs
- Communicating Signage Requirements
- Issuing Staff Event notes
- Manage Tasting Photos
- File all data consistently and accurately
- Prepare reports for event planners and management
- Operate standard office equipment, including a personal computer, phone, fax, debit/credit card system, photocopier and catering software
- Photo Gallery Management - up-loading, naming and filing photos including client tastings, events and menu roll-outs
- Order and maintain relevant office supplies.
- Update all print materials and digital files as needed (to include but not limited to menus, signage, food lists, kitchen and/or food shop stickers, phone lists, client lists, venue lists).
- Design, print, cut and/or frame event signage.
- Frame inventory and storage maintenance.
- Send daily order reminders to consultants and management
- Order Runs - Running _Production Copies _to all departments (incl. new orders, changes, and collection of post event copies)
- Assist management to design, write and edit various documents such as industry awards, internal communications, company policies, employee bios, website content as needed.
- Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety and AODA procedures
- Establish and maintain effective working relationships with co-workers, supervisors and clientele
- Participate and prepare, transcribe, compose, type, edit and distribute minutes and agendas of Operations & Sales meetings as required

Daniel et Daniel is a trend-setting, ever-expanding business with an enviable culture. This role presents a fantastic opportunity to join a great team while working in a creative, fast-paced environment.

Pay: From $20.00 per hour

Expected hours: 35 - 44 per week

Ability to commute/relocate:

- Toronto, ON M5A 2L1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- familiar with Adobe Creative Cloud
- Previous Work in office enviroment

Work Location: In person

  • Bilingual Customer Service Representative

    4 days ago

    Toronto, Canada Zedd Customer Solutions Full time

    **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer Solutions is expanding and invites you to join our...

  • Customer Service Specialist

    7 days ago

    Toronto, Canada Home Trust Company Full time

    Company Profile Home Trust is Canada’s leading alternative mortgage lender, employing nearly 1,000 people in our Toronto headquarters and branches across the country. Our vision is to be Canada’s market leader in alternative-based financial services solutions. Building on the strength of our core residential mortgage lending business, the Company and its...

  • Customer Service Specialist

    2 weeks ago

    Toronto, Canada Workplace Options Full time

    Who we are: Workplace Options is the world’s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, UAE, Singapore, Japan, China, India and Indonesia support more than 75...

  • Customer Service Specialist

    4 weeks ago

    Toronto, Canada Canada Life Full time

    Position: Customer Service Specialist at Canada Life Employment: Permanent Full Time We are looking for a Customer Service Specialist reporting to the Associate Manager, Administration. The role involves the administration of Group Retirement Plans including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered products. Tasks include...

  • Customer Service Specialist

    4 weeks ago

    Toronto, Canada Canada Life Full time

    Position: Customer Service Specialist at Canada Life Employment: Permanent Full Time We are looking for a Customer Service Specialist reporting to the Associate Manager, Administration. The role involves the administration of Group Retirement Plans including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered products. Tasks include...

  • Customer Service Specialist

    2 weeks ago

    Toronto, Canada Pars Sport Club Inc. Full time

    **About Us**: Pars Sport Club Inc. is a dynamic and innovative organization dedicated to promoting physical activity, teamwork, and community engagement through various sports and recreational programs. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. **Job...

  • Bilingual Customer Service Specialist

    7 days ago

    Toronto, Canada Home Trust Company Full time

    Company Profile Home Capital Group Inc., together with its operating subsidiary Home Trust Company, has developed a track record of success as Canada’s leading alternative lender. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive...

  • Remote Customer Service Specialist

    3 weeks ago

    Toronto, Canada ForgeFit Full time

    Job Title Remote Customer Service Specialist Company ForgeFit Location Remote Employment Type Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind...

  • Remote Customer Service Specialist

    4 weeks ago

    Toronto, Canada ForgeFit Full time

    Job TitleRemote Customer Service Specialist CompanyForgeFit LocationRemote Employment TypeFull-Time About ForgeFitAt ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with...

  • Remote Customer Service Specialist

    4 weeks ago

    Toronto, Canada ForgeFit Full time

    Job Title Remote Customer Service Specialist Company ForgeFit Location Remote Employment Type Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product...