Lead Host/hostess

7 days ago

Cambridge, Canada Cambridge Mill Full time

**Join our amazing Cambridge Mill team and work at one of the best restaurants in the KW region. Create incredible guest experiences in our historic restaurant with stunning views from every window.**
- You are passionate about providing memorable guest experiences.
- You enjoy working as part of a team and supporting those around you.
- You have 2-3 years of customer service experience as well as some leadership experience.
- You are Smart Serve Certified
- You are looking for a position with endless growth opportunities.

**Duties & Responsibilities**
- Proudly represent and lead the host team; providing guidance, direction and training to maintain standards and help to maximize the potential of other team members
- Continually look for ways to increase efficiency and productivity, create new processes and procedures to raise the bar on service and effectiveness of host position
- Gain a thorough understanding of OpenTable and Micros software to maximize floor plans and reservations; share knowledge of software systems with team members
- answering questions or direct inquiries appropriately and in a timely manner
- Present a welcoming & inviting front door aesthetic by keeping entrances, outdoor walkways clean and tidy and ensuring host area and coat check is uncluttered, well-stocked and organized
- Direct and instruct the dining room staff on customer needs and special requests
- Look ahead at future reservations to ensure all details are in place and all departments are informed of upcoming requirements
- Maintain guest database, update details at each opportunity, strive to expand guest profiles to elevate service and be able to anticipate needs
- Act as an ambassador of the property, a liaison between guests and management, sales team, team members
- Continually seek ways to provide outstanding service, demonstrating for other hosts how to exceed guests’ expectations

**Advantages to being part of the Cambridge Mill Team**
- Competitive wages
- Benefits for permanent full-time employees
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture
- An opportunity for further development into Management roles
- Pearle Hospitality and affiliated companies, including Cambridge Mill, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager._

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Cambridge, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

  • Host/hostess

    2 weeks ago

    Cambridge, Canada Stacked Pancake and Breakfast House Full time

    **Stacked Pancake & Breakfast House** is a growing **breakfast/lunch** chain that is looking for **Host and Hostess** as we continue to expand and grow. We are hiring for the **Cambridge** location: **What we offer**: - opportunities for growth and development - higher than industry standard wages - opportunity for benefits - executive hours (7AM-3PM...

  • Host/hostess

    2 weeks ago

    Cambridge, Canada Sunset Grill Full time

    _Customer Host/Hostess _ RESPONSIBILITIES - Clean tables - Remove soiled dishware, glassware, and flatware and deliver them to the dishwasher area - Clean and polish counters and furniture; mop and sweep floors - Clean up spilled food and ensure that floors and counter surfaces are cleaned - Keep an eye out for customers looking for service and assist them...

  • Host/hostess

    2 days ago

    Cambridge, Canada Cambridge Mill Full time

    **Join our amazing Cambridge Mill team and work at one of the best restaurants in the KW region. Create incredible guest experiences in our historic restaurant with stunning views from every window.** - You are passionate about providing memorable guest experiences. - You enjoy working as part of a team and supporting those around you. - You have 2-3 years...

  • Host/Hostess

    5 days ago

    Cambridge, ON NR J, Canada Republik Asian Eatery and Bar Full time

    Job SummaryWe are seeking a friendly and professional Host/Host to create a welcoming atmosphere for our guests. The ideal candidate will be the first point of contact for visitors, ensuring they receive exceptional guest services from the moment they arrive. This role requires excellent communication skills, a polished appearance, and the ability to manage...

  • Host/hostess Cambridge Mill

    7 hours ago

    Cambridge, Canada Cambridge Mill Full time

    **Join our amazing Cambridge Mill team and work at one of the best restaurants in the KW region. Create incredible guest experiences in our historic restaurant with stunning views from every window.** - You are passionate about providing memorable guest experiences. - You enjoy working as part of a team and supporting those around you. - You have 2-3 years...

  • Day Host/Hostess

    6 days ago

    Cambridge, ON NR J, Canada Beertown Public House Full time

    JOIN THE MOST INSANELY GREAT HOSPITALITY TEAM IN CambridgeNow seeking a passionate & welcoming Day Host to join our incredible service team.Our team puts the heart in hospitality by creating inspired, memorable dining experiences for our Guests, beginning with the first interaction with our Hosts at the front door. If you are looking for a new challenge...

  • Host/hostess/busser

    7 days ago

    Cambridge, Canada Symposium cafe restaurant and lounge Full time

    What You Will Do In This Role - Greet Guests upon entering and exiting the restaurant - Provide Guests with an authentic, sociable experience - Manage waitlists and advise Guests on accurate wait times - Adhere to the Health and Safety policies and procedures outlined in the Health and Safety Program - Clean and stage the dining room quickly, paying close...

  • Cnd Oht Primary Care Lead

    7 hours ago

    Cambridge, Canada Langs Full time

    **Cambridge North Dumfries Ontario Health Team Primary Care Lead** **1 Year Contract, Renewable | 6-8 hours per week (up to a maximum of 32 hours per month)** Healthcare in Ontario is undergoing significant transformation, and primary care leadership is critical to its success. With a strong mandate from Ontario Health for 2025/2026 focused on improving...

  • Project Procurement Lead

    3 weeks ago

    Cambridge, Canada ATS Industrial Automation Full time

    Join to apply for the Project Procurement Lead role at ATS Industrial Automation Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world. At ATS, a publicly traded global company with a proud 40-year history, we help drive the future with our...

  • Project Procurement Lead

    3 weeks ago

    Cambridge, Canada ATS Industrial Automation Full time

    Join to apply for the Project Procurement Lead role at ATS Industrial Automation Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world. At ATS, a publicly traded global company with a proud 40-year history, we help drive the future with our...