General Manager

**Company Biography**

The County of Lambton is an urban-rural area in southwestern Ontario that is home to over 126,000 residents. The Corporation's seven divisions operate programs and services for the residents of Lambton County such as land ambulance, provincial offences court, three Long-Term Care Homes, 25 library branches, two museums, an art gallery, archives, local roadways, public health services, housing services, social services, building services and planning and development services. Lambton County is a community dedicated to economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with its municipal and community partners.

**Position Overview**

The General Manager (GM) is the senior management position within the Long-Term Care Division. The GM acts as a community leader for mandated activities and services within the scope of the division’s portfolio. GM determines ultimate direction or course of action taken by the Long-Term Care Division. The position provides corporate leadership to the entire County through strategic planning, project initiatives, budgeting and overall service delivery planning and evaluation. The incumbent builds external networks, alliances and partnerships to create vision and influence results that enhance the quality of life for citizens, communities and stakeholders in Lambton County, ensuring compliance with relevant County of Lambton policies and procedures, legislation, and provincial directives. The position is responsible for overall management of program development, service delivery, planning and direction of the Long-Term Care Division Administration the three long-term care homes (Lambton Meadowview Villa, Marshall Gowland Manor and North Lambton Lodge) and the Adult Enrichment Centres.

**Duties and Responsibilities**

Budget/Finance:

- Provide input and finalize draft budget for the entire corporation, and make recommendations prior to release to County Council
- Prepare divisional budget with input and assistance from Homes' Administrators and including Community services Supervisor.
- Directly responsible for annual budget and reports to Council; current Budget in excess of $30M
- Present divisional budget for review and consideration to the GM team
- Present and defend divisional budget to County Council
- Monitor divisional budget on monthly basis and address any issues with departmental managers

Planning/Evaluation:

- Review overall program/service levels to evaluate effectiveness and efficiency of current levels of service within the Division specifically and the entire Corporation generally
- Make recommendations to Council on the level/type of services based on strategic corporate priorities, emerging trends, provincial mandates, local needs, statutory requirements etc.
- Constantly review/monitor Case Mix Index (CMI) to optimize funding and care levels for the County's Long-Term Care Homes.

Human Resources Management:

- Ultimate authority for all employees within the Division (currently 450 employees)
- In consultation with other division's GMs approve all new employee related County policies and procedures
- Ensure HR policies and collective agreement are consistently applied across the Division
- Coordinate and integrate Long-Term Care Division with other County Divisions
- Ensure divisional activity and direction are in accordance with County policies and strategic direction
- Develop and review job descriptions for new positions and participate in all interviews for positions as required by the “two up rule”
- Approve all job postings within the Division to ensure each decision to replace staff has been reviewed by manager and consideration has been given to using the opportunity to review and/or revise department’s organizational structure
- Act as a managerial review in the grievance procedure and as a member of the Labour Management team when required

Communication:

- Ensure timely communication with members of Long-Term Care Division and with all other division's GMs regarding County-wide service delivery or initiatives
- Prepare monthly Committee and Council reports with input of department managers
- Attend monthly Committee and County Council meetings as a resource to provide information related to Division activities
- Speak/meet with the media, residents, special interest groups, Ministry representatives, Erie-St-Clair LHIN, local municipal representatives and members of the public to address specific concerns, respond to questions, and to provide information regarding County services
- Act as liaison between Ministry of Health and Long-Term Care (MOHLTC) and LHINs on issues specific to long-term care and impact upon the delivery of service

Policy/Procedure:

- In consultation with other division's GMs approve all County-wide policies/procedures
- Ensure the integration of initiatives with those of other County Di