Ramp Service Agent

7 days ago

Nanaimo, Canada Helijet International Inc. Full time

**Overview**

The Successful applicant will take direction from the the Manager Client Relations and Heliport Manager. As Ramp Services personnel have considerable interaction with Helijet clientele, both in the Terminal and on the Ramp, it is expected that the individual work as a team member, not just within Ramp Services but with all other Departments. The individual is to ensure that our standard of service and level of professionalism consistently meet or exceed the needs of our customers. Ramp Services employees are also expected to focus on Helijet’s core value of Safety in all aspects of their position.

**Duties and Responsibilities**

The position involves but is not limited to the following duties:

- Board, deplane and safely escort passengers to and from aircraft
- Complete cargo waybills
- Load and Unload baggage and cargo
- Drive passengers in Helijet Courtesy Shuttle Vans
- Maintain cleanliness and perform maintenance at terminals
- Answer incoming phone and radio calls regarding operations and cargo
- Maintain a productive working relationship with all other departments

**Qualifications**

The following requirements of the position will be completed, in-house, within the training process upon hiring. Prior knowledge and certification will be considered an asset
- Experience servicing rotary wing aircraft
- Class 4 unrestricted driver’s license (within 3 months of hiring)
- Level 1 First Aid
- Restricted Radio Telephone Operators Certificate
- WHMIS Training
- Dangerous Goods
- Fire Extinguisher Training
- The ability to work a flexible schedule
- Excellent communication skills to deal with both internal and external customers

Transportation:
Due to mínimal public transportation to the area, alternate methods of transportation are an asset. Employee parking is provided at terminals.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $20.00-$22.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match

Schedule:

- 10 hour shift
- 12 hour shift
- Holidays
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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