Library Assistant

**Posting #25-17x**

**Library Assistant**

**Part-Time, Contract (up to 5 months)**

As a Library Assistant, you will work with a team to provide information services, help our members learn about and navigate library and community resources, and participate in adult programming when required.

**What You’ll Do**
- Answers member questions in person, by telephone or by internet:

- General inquiries.
- Catalogue search and use of available reference tools
- Readers Advisory including assisting members to find resources using the library catalogue, electronic databases, and the internet and making recommendations to members regarding leisure reading, viewing and listening material.
- Instruct members in the use of computers and/or software for users with all skill levels.
- Maintains and updates reserved book list by running available holds lists, checking for materials and initiating an activate hold and/or runs clear holds list to pull expired holds as necessary.
- Performs clerical duties associated with circulation and materials handling when scheduled on the circulation desk.
- Promotes Cambridge Public Library and use of its services by writing articles, material reviews, and website content as requested
- Facilitates or conducts adult programming and group tours at the location in coordination with the Outreach and Programming Team and the Location Manager.
- Responsible for addressing the conduct of members and visitors that violates Cambridge Public Library’s Code of Conduct. This includes investigating incidents for member internet usage in contravention of Cambridge Public Library Internet Access Policy.
- Responsible for the appearance and maintenance of the collections including the display and shelving of materials, maintaining order of browsing collections (shelf reading), and regular de-selection of the collections as assigned.
- Prepares bibliographies/reading/viewing lists on selected topics and in support of Cambridge Public Library programs
- Instruct members in the use of a variety of technologies, including maker equipment and library electronic resources.
- Designs, prepares and installs theme-based displays to promote awareness and circulation of various collections.
- Undertakes projects and performs other duties at the request of the Location Manager
- Acts as Person in Charge when assigned.

**What You’ll Need to Succeed**

To be qualified for and successful in the role, you should have:

- Required - Post-secondary diploma or degree
- Required - Prior relevant experience in a public library or related field: Six (6) months
- Required - Experience working in a customer service position: One (1) year
- Excellent verbal and written communication, critical thinking, and problem-solving skills
- Ability to deliver exceptional customer service
- Excellent interpersonal skills
- The ability to follow detailed processes and balance multiple tasks and responsibilities
- An inclusive and empathetic approach and a service-oriented mindset
- A passion for supporting the diverse interests and needs of the Cambridge community

**Pay**: Staring wage is $31.71 (Level 7 in our Salary grid)

**Hours**: 34 hours in a bi-weekly period.

**Schedule**: working various day, evening, and weekend shifts

**Week 1**

Monday 5:30pm - 8:30pm (3 hrs)

Tuesday 10:00am - 5:30pm (6.5 hrs)*

Wednesday 2:00pm - 5:30pm (3.5 hrs)

Thursday OFF

Friday OFF

Saturday OFF

Sunday 1:00pm - 5:00pm (4 hrs)

**Week 2**

Monday 5:30pm - 8:30pm (3 hrs)

Tuesday 10:00am - 5:30pm (6.5 hrs)*

Wednesday 2:00pm - 5:30pm (3.5 hrs)

Thursday OFF

Friday OFF

Saturday OFF

Sunday 1:00pm - 5:00pm (4 hrs)

Total of 34 hours

*Includes a 60-minute unpaid lunch break

During the summer months when Sundays are closed, these hours will be redistributed

**How to Apply**
- Tell us why we should consider you for this position Please provide both a cover letter and resume, combined as a single PDF document.

The anticipated start date for this position is July 2025.

**Additional Information**
- Cambridge Public Library aspires to employ a staff complement that fully represents the diversity of the community we serve. All qualified individuals who would contribute to the further diversification
- A Criminal Record Check may be required.

**Job Types**: Part-time, Fixed term contract
Contract length: 4 months

Pay: From $31.71 per hour

Expected hours: 17 per week

Application question(s):
**Education**:

- Secondary School (required)

Work Location: In person

Application deadline: 2025-06-22