Service Advisor

1 day ago

Vancouver, Canada Destination Mazda Vancouver Full time

Recognized as the 2019 **Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation** and one of **Canada’s Best Employers for Recent Graduates** for 2024, **Destination Mazda Vancouver** is looking for a **Service Advisor** who is looking to take the next step with their career This is an excellent opportunity for a highly adaptable person looking for a multifaceted and fast-paced environment within a growing automotive company.

**It’s Different Here - What we can provide for you**:

- A competitive compensation plan.
- Enhanced group health benefits program.
- An environment that is friendly, respectful, collaborative and ultimately supports your success
- Employee recognition, celebration and company culture events.
- Long term and accelerated career opportunities

**What you’ll be doing**:

- Liaising with technicians to confirm status of repairs, inquire about recommendations on client’s vehicles.
- Handle client concerns / misunderstandings with a polite, courteous, and high regard manner.
- Serve clients efficiently to ensure client expectations are met or exceeded.
- Identify additional service work required for vehicles and effectively communicate to clients.
- Review, explain, and monitor repair process to ensure clients are up-to-date from open to closing of service.

**What we need from you**:

- Minimum 1-year worth of experience in a Service Advisor role.
- Automotive knowledge required to effectively communicate with customers.
- Superior customer service abilities.
- Excellent English verbal and written communication skills.
- Driven to succeed, self-starter, with a strong work ethic.
- Strong computer skills (including MS Office suite); experience with CDK and X-Time.
- Valid BC Driver’s License, with a clean driver’s abstract.

If this sounds like you submit your resume to our human resources team today.

Destination Auto Group is an equal opportunity employer.

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