Account Administrator

**ABOUT US: A FIRM WITH INTEGRITY**
- We are a firm committed to excellence. We provide our clients with the best possible representation and strive to get them the best results. Our team is experienced and knowledgeable in all things sales, lead generation and digital marketing, so we can handle any case that comes our way._

Our company culture is one of our biggest selling points. We believe that happy employees lead to satisfied clients, so we do everything we can to make sure our team enjoys coming to work each day. We have “Culture Fridays”, an open door policy, catered lunches and a relaxed dress code, among other things. Come join us and see what all the fuss is about

**WHAT WE DO**

Integrity is a marketing firm. From web development to digital strategies. But our key differentiator is our Outbound Lead Generation.

We at Integrity Business Development Inc., or Integrity BDI for short, believe that a successful company is one which can withstand the test of time. One way we do this? By building meaningful sales pipelines with direct impacts on our client’s businesses and helping them reach their goals in an efficient manner

We’re not just about growing their business; It’s also how our client’s prospects will benefit from having our client’s services. We connect and make meaningful relationships on behalf of our clients with their ideal prospects. By investing in great people to join our team we ensure productivity never falls flat when it comes to achieving success together with our clients.

**ACCOUNT MANAGER**
- A little creativity goes a long way. We’re looking for someone with an innovative spirit and the ability to think outside of traditional boundaries, all while keeping our company’s values in mind - we don’t want you doing anything that would hurt its reputation or integrity_
- This is definitely not your average account manager position; instead it takes more than talk here at this firm (though certainly there should be some good conversation). You’ll act primarily as our client’s outsourced lead generation. You will manage their pipeline and continue to build the relationship with our client on behalf of our firm._

OUR MAIN PRIORITY AT INTEGRITY BDI IS TO GROW OUR CLIENTS’ BUSINESSES.

**COLD CALLING**

You are not selling - you’re building a relationship. With the goal of booking an appointment on behalf our client, it’s all about connecting and building rapport.

**CRM MANAGEMENT**

Manage and maintain the CRM and prospect lists for each client you are responsible for.

**VOICE OF OUR CLIENTS**

We are looking for a team member who is proactive and passionate about sales and marketing, and the clients they serve. Account managers will act as a point of contact for their clients and are the first impressions and VOICE of all the clients we work with to their prospects.

**EXCEPTIONAL COMMUNICATION**

**RESPONSIBILITIES, INCLUDE BUT ARE NOT LIMITED TO**:

- Managing a portfolio of clients (accounts) and fostering a positive relationship with our clients
- Outbound lead generation (cold calling) for assigned accounts
- Inbound lead qualification for assigned accounts
- Communicating with the client on the progress of their campaign, creating and updating reports and summaries
- Collecting and maintaining data in the CRM for each account. Managing the prospect list in the CRM and pulling new lists, as required.
- Collaborating with our internal team

**EXPERIENCE & QUALIFICATIONS**:

- To ensure high-quality work, we need someone with experience and qualifications. You’ll find what you’re looking for in our list of requirements_
- Experience as an Account Manager, or similar sales / customer service role
- BSc or BA in business administration, sales or marketing is an asset, but not a requirement
- Experience in B2B (Business to Business) sales is an asset, but not required

**CORE COMPETENCIES**:

- What are the skills that you need to be a successful Account Manager for Outbound Lead Generation?_
- IMPECCABLE PHONE SKILLS
- Knowledge of CRM software (e.g., HubSpot and Salesforce) is a plus
- Excellent verbal and written communication skills, (English) with demonstrated negotiation and influencing skills
- Ability to deal with situations, people, and problems ethically, with honesty and integrity
- Outstanding knowledge of MS Office (Word, Excel)
- Multitasking
- Entrepreneurial work ethic; driven
- Attention to detail
- Strategic thinking
- Ability to build rapport and collaborate with others within the company and externally
- Excellent communication/presentation skills and ability to build relationships
- Exceptional organizational and time-management skills
- Enthusiastic and passionate
- Outgoing
- Ability think on your feet

**WHY JOIN INTEGRITY?**
- The diversity of our clients makes this work engaging and it really provides a meaningful impact to the businesses we work with; we are a vital part of our client’s businesses and really becom