Client Program Support Worker

**Job Summary**

**Position**: Client Support Worker
**Wage**: $23.33/hour
**Hours**: 20 hours/week
**Contract**: Through March 31, 2026, with possible extension

The Sudbury Women’s Centre (SWC) is seeking a compassionate and organized **Client & Program Support Worker** to deliver inclusive, trauma-informed services to women, girls, and gender-diverse individuals in Greater Sudbury and surrounding areas. This position supports the **Breaking Down Barriers** program, which focuses on addressing systemic and workplace-related challenges faced by women, especially in male-dominated sectors.

**About SWC**

The Sudbury Women’s Centre (SWC) is a community-based nonprofit organization that supports women, girls, and gender-diverse individuals who have experienced violence or other challenging life situations. We offer a range of programs and services that promote safety, healing, connection, and empowerment. Through trauma-informed support, resource navigation, group programming, and community partnerships, we help participants build resilience and reach their goals.

**Key Responsibilities**
- Provide one-on-one support to clients, including intake, resource navigation, and follow-up
- Facilitate or co-facilitate group programs and workshops in a safe, inclusive environment
- Develop and maintain strategic partnerships with companies, organizations, and community groups
- Research and identify new collaboration opportunities to support the organization’s mission
- Serve as a liaison between the organization and external partners to ensure seamless communication and coordination
- Participate in occasional travel to deliver programming and support services in surrounding communities
- Assist with program planning, communications, and participant engagement
- Maintain accurate records and documentation for reporting purposes
- Collaborate with team members to ensure consistent, high-quality service delivery
- Participate in community outreach and events as needed

**Qualifications**
- Diploma or degree in Social Work, Social Services, Psychology, or a related field is preferred
- 1-2 years of experience in client support, community outreach, or program delivery
- Knowledge of issues affecting women in male-dominated workplaces and/or equity-seeking communities
- Strong communication and interpersonal skills, with a trauma-informed approach
- Proficiency in basic computer tools (Microsoft Office, Google Suite)
- Ability to work independently and as part of a collaborative team
- Access to reliable transportation and willingness to travel as required
- Crisis intervention or de-escalation training (or willingness to obtain)

**Additional Information**
- This position reports to the Program and Operations Manager
- **20 hours/week**, with the possibility of additional hours depending on travel requirements
- Contract through **March 31, 2026**, with potential for renewal
- Funded through the Breaking Down Barriers program
- Occasional travel to Northern Ontario communities required; mileage and travel-related expenses reimbursed per SWC policy

Schedule:

- 8 hour shift

Application question(s):

- Due to funder eligibility: Do you identify as a woman or a gender-diverse individual?

**Education**:

- DCS / DEC (required)

**Experience**:

- Social Service Work: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Willingness to travel:

- 25% (required)

Work Location: In person

We thank all applicants; only those selected for an interview will be contacted.

**Application Deadline**: Posted until filled

Michele Cyrenne

**Job Type**: Part-time

Pay: From $23.33 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- On-site parking
- Paid time off
- Wellness program

Work Location: In person