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Client Program Support Worker

3 weeks ago

Greater Sudbury, Canada SWC (Sudbury Women's Centre) Full time

**Job Summary**

**Position**: Client Support Worker
**Wage**: $23.33/hour
**Hours**: 32 hours/week
**Contract**: Through March 31, 2026, with possible extension

**About SWC**

The Sudbury Women’s Centre (SWC) is a community-based nonprofit organization that supports women, girls, and gender-diverse individuals who have experienced violence or other challenging life situations. We offer a range of programs and services that promote safety, healing, connection, and empowerment. Through trauma-informed support, resource navigation, group programming, and community partnerships, we help participants build resilience and reach their goals.

**Key Responsibilities**
- Provide one-on-one support to clients, including intake, resource navigation, and follow-up
- Facilitate or co-facilitate workshops and group programs in a safe, inclusive environment
- Plan and coordinate small events and program activities
- Develop and maintain strategic partnerships with companies, organizations, and community groups
- Research and identify new collaboration opportunities to support the organization’s mission
- Serve as a liaison between the organization and external partners to ensure seamless communication and coordination
- Maintain accurate records and documentation for reporting purposes
- Collaborate with team members to ensure consistent, high-quality service delivery
- Participate in community outreach and events as needed
- Attend occasional community meetings as required

**Qualifications**
- Proven experience as a social service support worker or in a relevant role
- Compassionate, patient, and friendly
- Proficient in Microsoft Office
- Ability to work with diverse and multi-disciplinary teams
- Excellent time-management and organizational skills
- Outstanding verbal and written communication skills
- Detail-oriented and efficient
- Diploma in Social Service Work or a related field required
- Mental Health First Aid an asset

**Additional Information**
- This position reports to the Program Coordinator
- **32 hours/week**, primarily Monday to Thursday, 8:30am-5:00pm, with occasional evenings for programming
- Contract through **March 31, 2026**, with potential for extension
- Occasional travel within the community may be required; expenses reimbursed per SWC policy
- Facilitation of workshops and programming is a core responsibility of this role

Schedule:

- 8 hour shift

Application question(s):

- Due to funder eligibility: Do you identify as a woman or a gender-diverse individual?

**Education**:

- DCS / DEC (required)

**Experience**:

- Social Service Work: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Willingness to travel:

- 25% (required)

Work Location: In person

We thank all applicants; only those selected for an interview will be contacted.

**Application Deadline**: Posted until filled

Michele Cyrenne

Pay: From $23.33 per hour

Expected hours: 32 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- On-site parking
- Paid time off
- Wellness program

Work Location: In person