Staff Development

**Staff Development & Training Program Advisor**:
You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

**As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.**

**Posting ID**: 4261
**Department**: Social & Community Services
**Division**: Employment & Social Services
**Pay Range**: $85,723 - $107,145

**Job Type**: Permanent
**Hours of Work**: 35 hours per week
**Work Location**: Halton Regional Centre - 1151 Bronte Road, Oakville
**Employee Group**: OCT
**Posting Date**:May 20, 2025
**Application Deadline**: May 27, 2025

**_ Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months._**

**Job Summary**:
Reporting to the Senior Program Analyst, this position requires the ability to assess and address staffs’ developmental needs through research, and the creation and implementation of divisional policies and training.

**Duties & Responsibilities**:

- Perform in-depth needs assessments and gap analysis to ensure the design, development and delivery of human services related training, with a significant focus on SAMS training and implementation.
- Develop tools to evaluate the effectiveness of training/educational initiatives within the division through appropriate metrics and tracking tools.
- Identify and define annual priorities for the division to meet the changing needs of staff.
- Create, administer, and maintain developmental action plans taking into consideration the relevant legislation and computer software programs.
- Deliver staff training programs or coordinate the delivery of the same through the development of internal “knowledge experts” for specialized programs; build relationships with educational institutions and provincial professional associations (OMSSA).
- Investigate, develop, and implement new and innovative approaches (best practices) for staff development and education delivery.
- Provide advice and guidance to all levels of divisional management and staff on training and policy issues in the areas of employment and social services.
- Research and analyze situations in order to draft the proper communications including policy updates, training schedules and legislative requirements.
- Develop, implement and evaluate policies and procedures.
- Review and interpret provincial memos/directives/regulations and develop policies and training where required.
- Develop, implement and facilitate training sessions on new or revised policies and technology use.
- Advise divisional leadership on policy areas where advocacy and collaboration are required to influence changes necessary to improve service delivery.

**Skills & Qualifications**:
**Essential**
- University Degree in a Human Services related field or Adult Learning with a minimum of five (5) to seven (7) years of experience in Human Services preferably within a unionized environment.
- Understanding of relevant legislation related to the Ministry of Children, Community and Social Services and the Ministry of Labour, Immigration, Training and Skills Development, including the _Ontario Works Act_ and _Ontario Disability Support Program Act_.
- Previous experience completing needs/gap analysis, developing training plans, analyzing data and metrics and calculating various forms of data and performance indicators into a consistent format and targets for evaluation are required.

**Preferred**
- A Master’s degree in Adult Education or equivalent experience in staff and policy development.

**Working/ Employment Conditions**:
**Working Conditions**
- Travel will be required; incumbent must provide their own transportation.
- The incumbent may be required to fulfill roles and responsibilities outlined in the Halton Region Emergency Social Services plan. Roles and responsibilities may include coordinating an emergency social services response and on-call duties. Additional hours and shift work may be required to fulfill these functions.

**Employment Conditions**
- Current (obtained within the past six (6) months), original and acceptable Criminal Records Check with Vulnerable Sector Screen, by the first day of employment.
- The incumbent will be required to provide a copy of their driver’s license, by their first day of employment.
- In accordance with requirements in Ontario Regulation 191/11 - Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommod