Munivers - Implementation Consultants

2 weeks ago

Victoria, Canada Agilyx Full time

**Job Context**

MUNIvers is an evolving startup developing a groundbreaking suite of solutions designed for the municipal marketplace and built on the Salesforce platform. Our dedicated team is passionate about empowering organizations with innovative technology solutions. We’re creating the future of municipal government management, where cloud technology transforms public service delivery and creates remarkable citizen experience and we are scaling quickly.

**About the Role**

This is your chance to be part of something exciting — the rollout of a brand-new software platform transforming how municipalities work. We’re looking for a vibrant, people-loving Implementation Consultants who are eager to grow, learn, and make a real impact. You’ll be joining a passionate team that’s helping cities and towns across North America modernize their processes, automate workflows, and better serve their communities. If you love working with people, solving problems, and being part of a fast-moving, purpose-driven environment — this is the role for you.

**About You**

You will have a background in either finance, consulting, training or customer service. Tech savvy with a passion for helping people and making technology feel easy and approachable. You are a natural relationship builder with strong communication and interpersonal skills. You take initiative and have a growth mindset and a desire to lean new tools and systems and are comfortable working with ambiguity and asking questions when needed. You will have strong organizational skills and the ability to juggle multiple tasks in a fast-paced organization.

**What You'll be Doing**
- Be the friendly face of our software for new clients — guiding them through onboarding and setup.
- Help municipalities streamline and automate their processes using our platform.
- Collaborate with clients to understand their needs and configure solutions that work for them.
- Lead training sessions and workshops that empower users to succeed.
- Troubleshoot issues and offer creative, people-first solutions.
- Grow your skills in project management, consulting, and technology — with mentorship and support every step of the way.

**Experience**
- Experience working with or working for a municipality or a strong interest in local government
- Familiarity with tools like Salesforce, Jira, or basic scripting.
- Interest in automation, digital transformation, or civic tech.

**Location**

Victoria or Vancouver BC, or Alberta

**Why You'll Love It Here**
- Be part of a groundbreaking software launch that’s changing how cities operate.
- Join a collaborative, inclusive, and energetic team that values your voice.
- Enjoy career growth opportunities and mentorship from experienced professionals.
- Competitive salary, benefits, and the chance to make a real difference.

We believe that the unique contributions of our team create our success. To ensure that our culture continues to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

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