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Patient Care

3 weeks ago

Oakville, Canada ICLS Dermatology Full time

**Patient Care & Social Media Coordinator**
**ICLS Dermatology**

MedSpa Partners (MSP) is North America’s largest platform of top-tier medical aesthetics clinics (including plastic surgery, cosmetic dermatology, and med spas) and is one of Deloitte’s Top 25 Best Managed Companies in Canada. Our goal is to allow our industry-leading teams to achieve their professional aspirations by creating world-class patient experiences through sustainable support, collaboration, and community.

**What you can expect from us**:

- Competitive salary commensurate to your experience
- Industry Incentives
- Dedication to our team member’s career development, advancement, and satisfaction
- Internal career progression and advancement opportunities
- Employee referral program
- A family-focused environment based on equality and respect

We believe that the most successful businesses are those that have a natural, not forced, “people first” culture and in turn, we place value on Team Member learning, career path development, and inclusiveness. We place a high value on attitude and self-awareness to ensure that our team is aligned and well suited to not only be a part of but further assist in living out our family-focused culture.

**What you are about**:
We’re looking for a unicorn - someone who is obsessed with creating value for clients and customers, has a proven track record of designing and developing great content-based experiences in digital & social marketing, and who loves working with great people in a fast-paced and highly rewarding environment.

**Do you have what it takes?**
- Previous reception, front of house or concierge experience
- Previous medical assisting experience
- Previous experience in the Medical Aesthetician Industry (bonus)
- Proficiency in Windows Office, Windows Publisher and EMR
- Retail Experience (beneficial)
- Outstanding communication and client rapport (required)
- Possess a professional demeanor, polished and poised in appearance
- Strong Administrative skills
- Experience designing and executing key social media marketing campaigns
- Maintaining and creating a social media content schedule
- Creating and launching all social media content
- Interacting with comments and DMs on social channels
- Creates and edits content for web and social (primarily photo and video)
- Assists in the tracking of results from CRM initiatives and compiling reports on performance and recommended optimizations
- Outgoing and welcoming persona

**Qualifications Include**:

- 2-3 years of similar experience in a consumer-driven marketing environment is preferred - digital experience is a must
- Experience with graphic design
- Must have proficiency with Adobe Suite
- Extensive knowledge and experience with social media platforms and the ability to drive initiatives through them
- Exceptional content writing skills
- Exceptional videography & video editing using smartphone
- Strong time management, organizational and planning skills
- Strong general computer skills
- Effective verbal and written communication skills and the ability to work successfully both independently and within a team dynamic
- Creative thinker with a drive for measured results
- Self-starter and the ability to drive initiatives without constant direction
- Experience with Deluge, HTML and other coding languages is a strong asset

Schedule**:Monday-Friday**
Job Type**:In-Clinic**
Job Type**:Full time, permanent**

**Job Types**: Full-time, Permanent

Pay: From $21.00 per hour

Schedule:

- Monday to Friday

Application question(s):

- Do you have 2-3 years of similar experience in a consumer-driven marketing environment? (Digital experience is a must).
- Are you proficient with with Adobe Suite?

**Experience**:

- Graphic design: 1 year (required)

Work Location: In person