Inbound Business Development Representative

**About PheedLoop**:
PheedLoop is at the forefront of developing cutting-edge systems for the events industry. From virtual event platforms and automated event management solutions to innovative hardware like self-check-in kiosks and smart badges, we’re revolutionizing the way events are planned and executed.
Based in Toronto, PheedLoop is one of Canada’s fastest-growing event technology companies. We thrive on customer feedback, using it to build creative, high-speed solutions that meet real-world needs. We’re a team of driven, ambitious individuals who love learning, building great products, and closing deals. If you’re looking for an opportunity to push your limits, accelerate your career, and make a lasting impact, PheedLoop is the place for you.
**What Will Your Impact Be?**:
As an Inbound Sales Development Representative at PheedLoop, you’ll play a key role in driving our growth. Working in a high-paced, dynamic environment, you’ll take ownership of our sales pipeline, focusing on prospecting, managing inbound leads, and booking qualified opportunities.
This is a unique chance to join a high-growth company and develop the skills needed to thrive in a fast-moving technology environment. You’ll gain invaluable experience in sales automation, customer engagement, and pipeline management while helping PheedLoop achieve its ambitious goals.
You’ll work closely with leadership to improve CRM processes, organize sales content, develop reporting, and support the team with everything they need to succeed.
Key Responsibilities
- Own inbound lead flow — monitor, qualify, and route leads to AEs, ensuring a fast and accurate handoff process.
- Keep our CRM healthy — manage data hygiene, update records, and build systems that give leadership and reps a clear view of pipeline health.
- Support the sales cycle — prepare discovery notes, organize follow-ups, and help AEs and BDRs stay on top of priorities.
- Organize sales resources — manage training content, playbooks, and documentation so the sales team always has the right tools at their fingertips.
- Develop reporting & insights — build dashboards and performance reports that guide weekly meetings and leadership reviews.
- Partner with BDRs — design targeted prospect lists and campaigns, helping them maximize efficiency and impact.
- Improve processes — identify bottlenecks, suggest tools, and roll out best practices to continuously uplevel our sales organization.

What You'll Bring
- SDR foundation — at least 1 year of SDR/BDR experience, with a strong grasp of sales workflows.
- CRM knowledge — familiarity with HubSpot, Salesforce, or other sales automation tools.
- Operational mindset — detail-oriented, organized, and motivated to create clarity and structure for others.
- Analytical skills — confident with Excel/Sheets and able to turn data into insights.
- Communication skills — clear written and verbal communicator, especially for internal documentation and collaboration.
- Growth mentality — eager to learn, open to feedback, and excited to build a career in sales enablement/rev ops.

Who You Are
- A highly collaborative team player who thrives on helping others succeed.
- Naturally curious, organized, and tech-savvy.
- Comfortable working with both structure and ambiguity—you can build systems and adapt them as needed.
- A self-starter who takes initiative, but isn't afraid to ask questions or request support when needed.

**Why PheedLoop?**:

- Health Benefits: 100% employee health coverage, fully paid by PheedLoop.
- Convenient Location: Our accessible office is directly connected to the TTC subway.
- Great Workplace: Enjoy snacks, team outings, open workspaces, and continuous learning opportunities.

**Who We’re Looking For**:
We’re seeking ambitious, hardworking individuals who excel at problem-solving and thrive in collaborative environments. You should be eager to unlock your full potential and ready to make a significant impact from day one. At PheedLoop, your work will truly matter, and you’ll find yourself surrounded by one of the hardest-working teams you’ll ever meet.
If you’re passionate about growth, thrive on challenges, and want to help shape the future of event technology, we’d love to hear from you. However, if you’re just looking for a job, PheedLoop may not be the right cultural fit for you.
This is a 100% in-person role based in our Toronto office.