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Receptionist/administration Assistant

3 weeks ago

Montroyal, Canada equipe&co Full time

**Bilingual Receptionist for Downtown Hotel**
- **Location**:Downtown Montreal, Griffintown
- **Company**:Equipe & Co.
- **Job Type**:Full-time, Permanent
- **Salary**:$34,500.00 - $37,500.00 per year
- **Benefits**:Extended health care, RRSP match
- **Schedule**: Evening shift, Monday to Friday, Weekends as needed

Are you a dedicated and service-oriented individual looking for an exciting _opportunity in the heart of Montreal? _Our client, an established company located in the vibrant Vieux Montreal area, is currently seeking a dynamic and organized **Bilingual Receptionist **to join their team at a prestigious **Hotel in Griffintown.**

As a Bilingual Receptionist, you will play a crucial role as the first point of contact for our guests. Your exceptional customer service and warm welcome will set the tone for a memorable stay.

**Responsibilities**:

- Provide a warm and professional welcome to all guests
- Efficiently manage guest check-ins and check-outs
- Answer phone calls, address inquiries, and provide information about hotel services
- Assist guests with requests and offer recommendations for local attractions.
- Handle guest feedback and concerns with tact and promptness.
- Maintain an organized and inviting reception area.

**Qualifications**:

- Proficiency in Microsoft Excel: Ability to create, manage, and analyze spreadsheets, including formulas, functions, and data visualization. Experience with pivot tables and data manipulation is a plus.
- A solid understanding of Sage software, including data entry, invoicing, and report generation. Familiarity with Sage's accounting and financial tools is essential.
- Exceptional customer service and building positive relationships
- Previous experience in a customer-facing role, preferably in the hospitality or hotel industry.
- Excellent interpersonal and communication skills in both French and English.
- Strong multitasking abilities with meticulous attention to detail.
- Proficiency in using reservation and front desk software.
- Availability to work evenings, weekends, and occasional overtime shifts.

**Compensation and Benefits**:

- Hourly wage: $16.50 to $18.00, based on experience and qualifications
- Extended health care benefits and RRSP match
- Opportunities for professional growth within the hotel industry
- Positive and supportive work environment

**How to Apply**:
**Job Types**: Full-time, Part-time, Permanent

**Salary**: $16.50-$18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Evening shift
- Every Weekend
- Monday to Friday
- Weekends as needed

**Language**:

- French (required)

Work Location: In person