Facilities Manager

7 days ago

Collingwood, Canada Raglan Village Retirement Village Full time

Position Summary:
The Facilities Manager is responsible for Pretty River Residence. A member of the Combined Raglan Village and Pretty River Residence management team. This position participates in the combined duty manager program and has limited on call requirements.

Manages all aspects of maintenance and housekeeping within the facility to ensure that residents’ needs are met, and the building quality, cleanliness and safety are upheld. Manages all Environmental Services Department team members.

In accordance with applicable codes and regulations, the Facilities Manager performs general routine maintenance, minor repairs and servicing operations.

The Facilities Manager is required to perform their duties in a manner consistent with the core values and employee guiding principles, ensure resident safety and demonstrate customer service excellence.

**Duties and Responsibilities**:
**1. Establishes, maintains, manages and evaluates the development, delivery and performance of the maintenance and housekeeping programs ensuring that applicable legislative guidelines, codes and expectations are followed by**:

- performing a variety of routine maintenance, servicing and repairing operations to maintain facility, equipment furnishings, fixtures and grounds in proper condition;
- observing and monitoring all areas of the facility for ongoing maintenance requirements and carrying out preventative maintenance programs;
- performing mechanical maintenance of equipment and repairs to plumbing and electrical systems such as, repairing electrical switches, replacing tap washers, replacing belts, lubricating motors and hinges;
- following approval of General Manager, referring problems requiring specialized work, such as electrical or plumbing to outside contractors and monitors work performed;
- providing general assistance to skilled tradespersons such as, mechanics, electricians, carpenters, plumbers, painters, etc., as required
- responding to all service requests promptly;
- developing and implementing policies and procedures related to maintenance and housekeeping in accordance with legislative and regulatory requirements;
- conducting regular maintenance rounds to ensure all life safety, building and support systems are functioning properly;
- liaising with outside service contractors and inspectors to ensure equipment and environment conform to applicable codes and regulations; and
- performing outside work such as, gardening, cutting grass, removing snow and sanding or salting, as required.

**2. Manages Environmental Services team members to ensure proper condition of the facility is maintained by**:

- Organizing and overseeing fire prevention programs within the facility; including all drills, inspections, and fire code requirements. Reports actions related to deficiencies and solutions to General Manager. Provides site specific training, and education related to fire prevention and control to all staff and department leaders.
- forecasting staffing levels, recruiting, supervising, developing, motivating and retaining employees;
- organizing and facilitating orientation programs for new housekeeping and maintenance staff;
- preparing the employee schedule within the confines of the corporate policy and collective agreement (if applicable);
- conducting regular team meetings;
- linking individual goals to the organization’s and working with staff to set performance standards that are specific, measurable and manageable;
- disciplining employees, when necessary, within the confines of the corporate policy and collective agreement (if applicable);
- investigating and resolving employee complaints and concerns; and
- identifying employee training and development needs and opportunities to enhance performance and foster growth.

**3. Fosters and maintains a strong relationship with residents by**:

- actively interacting with residents, families and guests in a professional, courteous manner;
- ensuring a hands-on approach by meeting with residents to assess/discuss maintenance and/or housekeeping issues; and
- being available and flexible to resident and family needs, as required.

4. Cooperates with other departments in such tasks as transferring residents, moving and storing supplies and moving furniture and equipment. Works in conjunction with sales team for complete suite readiness for all move in residents.

5. Adheres to established policies and procedures regarding quality assurance, safety, environment and infection control.

6. Participates in budget preparation and control. Orders and/or purchases supplies and/or equipment in accordance with established policies and budgetary constraints.

7. Maintains required records, reports, statistics, etc. in accordance with policies, procedures and legislative requirements.

8. Ensures the privacy of residents during performance of duties.

9. Maintains work area in a clean, orderly and safe manner and ensures proper care in use of tools, equipment and supp

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