Order Entry Clerk

Calea is Canada’s leader in the provision of products and services that safely and reliably support community-based infusion therapy, advanced wound care, and the need for general medical supplies. We are a community partner and licensed Pharmacy, providing expert solutions and support resources to healthcare professionals, hospitals, patients and their caregivers, and home care programs across the country. Calea supports patient care provided by several of Ontario’s largest Local Health Integration Networks’ (LHINs) Home and Community Care services. Our customers also include Regional Health Authorities. Our people, experience, systems, and facilities make us a trusted partner in delivering innovative, cost-effective, patient-focused care that preserves independence and enhances quality of life. With over 280 employees and pharmacy locations in four provinces,

Calea is committed to continually advancing the delivery of safe, high-quality community care.

If you are looking to work for a growing, global corporation that is focused on making meaningful improvements in the safety, affordability, and availability of the care medical professionals provide to their patients, then you should consider Calea & Fresenius Kabi Canada. We are an employer that works to build great leaders, teams and businesses. We know our employees are key to everything we accomplish, so we give them the freedom and resources to reach their potential and the opportunity to work with managers who care about their professional development.

**We are currently seeking an energetic, patient focused full-time Order Entry Clerk to join our team.**

**HOURS OF WORK**

**Monday-Friday 10am-6pm (with flexibility to provide coverage on alternate shifts if required) plus occasional weekend rotation.**
**Weekend rotation approximately once/month: Saturday and Sunday: 8:30am-8:30pm.**

**JOB DESCRIPTION**

The Order Entry Clerk is responsible for the entry of the medical and I.V. supply orders, using the computer system. The Order Entry Clerk prioritizes the medical and I.V. supply orders by date and time. Effective time management, excellent keyboarding skills and a strong sense of detail are essential to accomplish required tasks.
- Enter medical and I.V. supply orders into computer system.
- Review orders before entry to ensure that the orders are complete and accurate.
- Log into the telephone system and answer incoming calls.
- Ensure all non-EDI supply faxes are filed according to date and alphabetically.
- Assist customer service representatives by calling medical and IV supply clients to arrange delivery of their items.
- Filing of prescriptions and other pharmacy admin support
- Providing back-up relief for the Receptionist
- Any other tasks assigned by PA/CSR team lead or Pharmacy Manager

**QUALIFICATIONS**
- 1+ years experience in customer service, phone taking and/or order entry/clerical/administration.
- Excellent organizational skills with the ability to work independently and with minimum supervision.
- Basic computer proficiency and excellent keyboarding skills.
- Ability to multi-task and handle fluctuating workload
- Excellent communication skills (verbal and written)
- Excellent interpersonal skills and a positive, can-do attitude
- Comfortable with repetitive work or routine, and ability to keep up with ongoing workload
- Confident communicator
- The company is committed to meeting the accessibility needs of people with disabilities. Calea is dedicated to breaking down barriers to accessibility, preventing new barriers from arising and to meet the accessibility requirements prescribed by the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any time please contact us._