Current jobs related to Employee Services Representative - Waterloo - CarePartners

  • Customer Service Representative

    1 day ago

    Waterloo, Canada ACUTE Environmental Services Full time

    **Customer Service Representative** **ACUTE Environmental and Safety Services Inc**. is looking for an experienced, career-minded **Customer Service Representative **whois responsible for serving customers in person and via the telephone. The Customer Service Representative is accountable for dealing with customer inquiries, and processing transactions,...

  • Customer Service Representative

    1 day ago

    Waterloo, Canada ACUTE Environmental Services Full time

    **Customer Service Representative** **ACUTE Environmental and Safety Services Inc**. is looking for an experienced, career-minded **Customer Service Representative **whois responsible for serving customers in person and via the telephone. The Customer Service Representative is accountable for dealing with customer inquiries, and processing transactions,...

  • Customer Service Representative

    1 day ago

    Waterloo, Canada Pillers Fine Foods Full time

    **Description** The Customer Service Representative will report to the Sr. Manager, Customer services & Logistics, and act as a liaison between customers, companies and consumers, to input orders and process complaints. This role will also assist with sales, order status, account questions and billing as required. **Duties and Responsibilities include but...

  • Sales Representative

    7 days ago

    Waterloo, Canada Gerber & Eckensweiler Bookkeeping Services Full time

    At Gerber & Eckensweiler, our mission is to bring clarity and growth to the companies we serve by providing consistent and comparable financial information. We pride ourselves on being customer-focused, relevant, and open to new ideas. Our spirit of excellence inspires and motivates employees to continuously improve, bringing the best out of everybody. We...

  • Storage Customer Service Representative

    3 days ago

    Waterloo, Canada U-Haul Full time

    **Location**: 585 Colby Dr, Waterloo, Ontario N2V1A1 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Do you enjoy helping others? Are looking for a job that offers the flexibility your schedule needs or are you simply looking for some extra hours to supplement your income? If so, then a Storage Customer Service Representative position...

  • Customer Service Representative

    1 week ago

    Waterloo, Canada Fix Network Full time

    **Speedy Auto Service Waterloo is looking for a Customer Service Representative**: **Job Duties**: - Greet and welcome clients using the Speedy Customer Service Standards. - Provide service to customers by reviewing the services offered and cross-sell different programs by explaining the advantage of our multiple service offerings. - Sell the Speedy Auto...

  • Route Driver Service Representative

    3 days ago

    Waterloo, Canada Swan Dust Control Full time

    Join Swan Founded in 1975, Swan Dust Control is a Canadian established company and a leading service provider in supplying Ontario businesses with entrance mats/ treated dust mop solutions and ancillary products, sustaining a cleaner, safer working environment for our clientele, their employees and customers. We have three locations; Waterloo, London and...

  • Housekeeping Services Representative

    2 weeks ago

    Waterloo, Canada Campus Living Centres Full time

    **Position Summary and Job Magnitude** The Housekeeping Services Representative interacts with students and guests frequently. It is imperative that they are friendly and patient and demonstrate a high degree of customer service in all situations. Housekeeping Service Representatives are responsible for cleaning student/guest rooms and maintaining...

  • Bilingual Customer Service Representative

    2 weeks ago

    Waterloo, Canada Randstad Canada Full time

    Do you want to be a part of a diverse workforce? Are you bilingual in English and French? Do you take pride in your customer service skills? If you answered yes to these questions, then we have the opportunity for you to take the next step in your career! We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a...

  • Customer Service Representative

    7 days ago

    Waterloo, Ontario, Canada MCAP Full time

    Customer Service RepresentativeMCAP at a Glance JoiningMCAP means you will be a part of our diverse workforce of highly talentedindividuals who are recognized for their expertise and success At MCAP, yourprofessional expertise, commitment to teamwork and passion for serviceexcellence are recognized and rewarded with competitive total rewards offering,a...

Employee Services Representative

2 weeks ago

Waterloo, Canada CarePartners Full time

Who We Are:
CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 22 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

We continuously innovate to meet patient needs with specialized (award-winning) care programs and technology, including virtual care and AI.

Overview:
We are currently looking for someone to join our team in the role of **Employee Services Representative. **This position is based out of our corporate office located in the Waterloo, ON Office in the Kitchener
- Waterloo region, with hybrid working options available.

What We Offer:
In addition to a competitive, your future colleagues want to tell you that you’ll enjoy
- “supportive management and leadership”
- “working within a knowledgeable and collaborative team”
- “working within a learning environment and having an opportunity to gain skills”
- “working for a company that provides essential health care and positively impacts that lives of so many Ontarian’s”

What The Role Involves:

- Being the point person for our employee facing departments (HR/Payroll/Benefits, etc.)
- Partnering with the Benefits, Payroll, HR, LR, Learning & Development, Recruitment and OH&S specialists as required to support a positive employee experience.
- Performing customer service functions such as responding to employee inquiries and escalating as required.
- Managing the Employee Service Center mailboxes and phone lines, ensuring timely responses, and information is communicated to appropriate parties.
- Processing HRIS transactions inclusive of new hire set up, transfers, promotions and processing employee changes.
- Support and train employees on self service functions within the HRIS, providing copies of documents as needed such as employment verification letters, copy of paystubs, T4s, T2200s etc.
- Entering, updating and maintaining accurate employee records in the HRIS system throughout the employee lifecycle, attaching employee documentation and paperwork to their profile.
- Maintains employee files.
- Maintaining familiarity with all company policies, collective agreements, procedures and related legislation in order to assist with general interpretation.
- Coordinating employment file requests with appropriate HR Business Partner.
- Support courier and Canada Post mailouts to staff.
- Performs other duties as required.

What You Bring:

- University Degree or College diploma in Business, Human Resources or a related field
- Minimum Three (3) years’ experience in an administrative/coordinator capacity
- Demonstrated customer service and critical thinking experience required
- Effective communication skills with individuals at all levels of the organization
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Able to work efficiently as a part of a team as well as independently
- Computer literacy, including effective working skills of MS Office required
- Experience with HRIS administration considered an asset
- Ability to work in a fast paced and high-volume environment
- A clear background check

CarePartners In Your Community:
In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

Accessibility: