Mental Health Caseworker

**Division**:
Clinical Services - Mental Health

**Important Notices & Amendments**:
**IMPORTANT INFORMATION REGARDING THIS POSITION**:
This new position is part of the new Housing First ACT Team with Homeless and Addiction Recovery Treatment (HART) Hub Niagara.

This position will be working with individuals faced with homelessness, substance misuse, and mental health concerns.

The location for this position is yet to be determined but will be within the Niagara Region and will require travel throughout the entire area.

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

**Don’t have every qualification?**

**JOB SUMMARY**:
Provide comprehensive case management services for individuals with severe and persistent mental illness, individuals who are newly diagnosed with a psychotic disorder, or to provide support to youth transitioning from the youth sector to adult sector. Services are provided in the home or at community locations convenient for the client. Provide proactive outreach, facilitation and assistance to meet client basic needs, assist with navigation through the health care system and support linkages to appropriate community resources.

**QUALIFICATIONS**:
**EDUCATION**:

- A diploma or degree in human service-related discipline.
- Demonstrated thorough comprehensive knowledge of severe mental illness and treatment, and its impact on consumer/survivors and their families, which includes the effects of poverty and marginalization.

**KNOWLEDGE/EXPERIENCE**:

- Minimum 2-3 years experience working with the severely mentally ill population, preferably in a community setting.
- Personal and/or familial exposure to mental illness would be advantageous.

**SKILLS**:

- Skills in counseling, addictions, housing, community outreach, concurrent disorders and general aspects of physical health are an asset.
- Must demonstrate excellent communication skills, both verbal and written, and knowledge of local community resources.
- Sound understanding of concurrent disorders is an asset
- Computer literacy is required
- French language is an asset

**SPECIAL CONDITIONS**:

- Must provide own transportation and be able to travel throughout the Niagara region to other offices, work locations, or sites as authorized by the Corporation for business reasons. Employees who use their personal vehicles for approved Region business shall ensure they are adequately insured with their personal insurance carrier. It is the employee's responsibility to possess and maintain a valid driver's license of the appropriate class to carry out their job in accordance with Corporate Policy.
- Support clients in their travel to locations in the community when it is relevant to the client’s recovery plan as per program policy (which allows the option of staff transporting clients in their personal vehicle)
- In accordance with Corporate Criminal Records Check policy, the position requires the incumbent to undergo a Criminal Records check, including vulnerable sector screening, and submit a Canadian Police Clearance Certificate prior to commencing employment
- Be available to work flexible hours including weekend and/or evening hours as required
- Vaccinations as recommended in Public Health policy

**Closing Statement**:
Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY
- Phone: 905-980-6000 or 1-800-263-7215
- Bell Relay: 1-800-855-0511
- In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 - Human Resources Department