Guest Service Agent

12 hours ago

Cowichan Bay, Canada Oceanfront Suites at Cowichan Bay Full time

**Company Overview**

Oceanfront Suites at Cowichan Bay is a premier hospitality destination offering 56 spacious suites, each designed for comfort and convenience. Nestled in the picturesque Cowichan Valley, our establishment is dedicated to providing exceptional guest experiences in a serene environment.

**Summary**

We are seeking a Guest Service Agent to join our team at Oceanfront Suites at Cowichan Bay. In this role, you will be the first point of contact for our guests, ensuring their stay is enjoyable and memorable. Your contributions will be vital in upholding our reputation for outstanding customer service.

**Responsibilities**
- Welcome guests upon arrival and provide them with information about the hotel and local attractions.
- Handle guest check-ins and check-outs efficiently and professionally.
- Address guest inquiries and resolve any issues promptly to ensure satisfaction.
- Maintain accurate records of guest information and transactions.
- Maintain comprehensive knowledge of hotel including room location, features and rates.
- Provide accurate information to ensure room sales and maximum hotel revenue.
- Interact effectively with guests and staff to create a positive hotel experience.

**Requirements**:

- Previous experience in guest services or hospitality preferred
- Passionate about customer services and have a friendly personality and excellent personal presentation
- Have an excellent eye for detail and work well under pressure
- Excellent communication skills, both verbal and written.
- Must be able to stand for long periods up to 8 hours without assistance
- Must have reliable transportation
- Must be able to legally work in Canada and be bondable
- Must be comfortable with modern office software
- Excellent time management skills
- Ability to work flexible hours, including weekends and holidays

**Job Type**: Part-time

Pay: From $19.00 per hour

**Benefits**:

- On-site parking

Ability to commute/relocate:

- Cowichan Bay, BC (V0R): reliably commute or plan to relocate before starting work (preferred)

**Location**:

- Cowichan Bay, BC (V0R) (preferred)

Work Location: In person

  • Guest Service Agent

    6 hours ago

    Cowichan Bay, BC, Canada Oceanfront Suites at Cowichan Bay Full time

    Company OverviewOceanfront Suites at Cowichan Bay is a premier hospitality destination offering 56 spacious suites, each designed for comfort and convenience. Nestled in the picturesque Cowichan Valley, our establishment is dedicated to providing exceptional guest experiences in a serene environment.SummaryWe are seeking a Guest Service Agent to join our...

  • Guest Service Agent

    12 hours ago

    Cowichan Bay, Canada Oceanfront Suites at Cowichan Bay Full time

    **Company Overview** Oceanfront Suites at Cowichan Bay is a premier hospitality destination offering 56 spacious suites, each designed for comfort and convenience. Nestled in the picturesque Cowichan Valley, our establishment is dedicated to providing exceptional guest experiences in a serene environment. **Summary** We are seeking a Guest Service Agent...

  • Guest Service Agent

    2 weeks ago

    North Bay, Canada Comfort Inn Lakeshore North Bay Full time

    **Front Desk Agent - Comfort Inn Lakeshore** Comfort Inn Lakeshore is currently seeking a Front Desk Agent to join our team. This position offers a variety of shifts, including 7:00 AM-3:00 PM, 3:00 PM-11:00 PM, and 11:00 PM-7:00 AM. Availability is required on weekdays and weekends. **Responsibilities**: As a Front Desk Agent, you will play a key role in...

  • Guest Service Agent

    5 hours ago

    Thunder Bay, Ontario, Canada Comfort Inn Lakeshore North Bay Full time

    Front Desk Agent – Comfort Inn LakeshoreComfort Inn Lakeshore is currently seeking a Front Desk Agent to join our team. This position offers a variety of shifts, including 7:00 AM–3:00 PM, 3:00 PM–11:00 PM, and 11:00 PM–7:00 AM. Availability is required on weekdays and weekends.ResponsibilitiesAs a Front Desk Agent, you will play a key role in...

  • Guest Service Agent

    8 hours ago

    Front Office - Valhalla Hotel & Conference Centre Thunder Bay, Ontario, Canada Silver Hotel Group Full time

    Guest Services AgentWe are currently looking for a Guest Services Agent The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. What We OfferWork with like-minded team members who are passionate about their work and keep things fun,...

  • Guest Services Agent Valhalla Hotel

    9 hours ago

    Thunder Bay, Canada Silver Hotel Group Full time

    **Guest Services Agent** The Valhalla Hotel & Conference Centre is currently looking for a **Guest Services Agent**! Guest Service Agents focus on creating exceptional experiences for our guests. Guest Services Agents are the first point of contact for our guests, from the moment guests arrive at the hotel until check out the work to a memorable experience...

  • Guest Service Agent

    6 days ago

    North Bay, Canada InnVest Hotels GP Ltd Full time

    The Guest Service Representative position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with...

  • Customer / Guest Service Agent

    3 hours ago

    Thunder Bay, Ontario, Canada Maintair Aviation Full time

    MAINTAIR AVIATION SERVICES has a 35+ year history of providing safe, best in class aviation ground handling services. With a current team of 200, working across 5 airports in Eastern Canada, we are currently seeking part-time candidates for CUSTOMER / GUEST SERVICE AGENT based in Thunder Bay, Ontario.JOB SUMMARY:Customer Service Representatives (CSR's) work...

  • Guest Service Agent Days Inn

    6 days ago

    Thunder Bay, Canada Silver Hotel Group Full time

    **Guest Services Agent** We are currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and...

  • Guest Service Agent Days Inn

    12 hours ago

    Thunder Bay, Canada Silver Hotel Group Full time

    **Guest Services Agent** We are currently looking for a Part Time **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their...